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For money, it always seems to have problems. Parts are way too expensive
Business response:
Hello Daniel, Thank you for your feedback. We'd like to understand better the issues you are experiencing, and we want to help. Please reach out to our technical support department at (800) 822-7933. All the Best, Your Polaris Team
Too damn expensive for a bunch of plastic !!
I only purchase Polaris , It is working great cleans very good. Mr Valocsik
Business response:
Hello Mr. Valocsik, Thank you for your response. We noticed that you're happy with your cleaner but left a one-star review. If there is anything that we can do to assist you, simply reply 'yes' to this email and a technical support representative will reach out to you. All the Best, Poalris
Although I like the design of your products, you people are thieves when it comes to the prices you charge for any replacement parts that may be needed.
This is my second Polaris 280. It works just as well as my previous Polaris 280. The hose however is horrible. I must be home while the cleaner is running, to untangle the hose every 10 minutes. If I am not keeping an eye on the cleaner, the hose will tangle, the cleaner stops, and nothing gets cleaned. This problem existed in my previous Polaris 280.
Business response:
Thank you for the review! We're sorry you're experiencing hose tangling. There are a few common causes for hose tangling on pressure cleaners such as improper hose length or hose float positions, malfunction of the G52 back-up valve, retained hose memory, and temperatures below 60 degrees causing the hose to become stiff. Here is a quick video that summarizes how to make some adjustments: https://youtu.be/BVfc1vK6GRc?list=PL3Fq80t74vvkxHT684MB3odGNMSAQ8F8y. You can also reference the 280 product manual found on the Polaris w... read more
It seems to get hung up in the same spot near the connection to the pool wall and cannot free itself without my intervention. Thus, it isn't always cleaning which is frustrating.
It is okay. Hoses continue to come apart. The connection adapters should be tighter. Also having to continually adjust the screen for direction purposes.
Reliable Product
great cleaenr
Polaris Vac-Sweep 280 has a 4.6 star rating with 1,242 reviews.
Polaris Vac-Sweep 280 is closed now. It will open tomorrow at 9:00 a.m.