This profile has been claimed by the business owner or representative.
Polaris Vac-Sweep 280
About this business
We have used a Polaris 280 for 32 years in our concrete pool. Had to change parts over the years. Finally it was time for a new pool cleaner and there is still no better choice than the .280.So we got another one & sure enough, it works great
Business response:
Dear Lloyd, Thanks for sharing your first-hand Polaris experience! It's always a pleasure to hear from loyal customers like yourself. We notice that your kind words do not match the one-star rating; please let us know if there's anything we can do to improve your experience. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team
Works good, climes the pool walls, basket attachment instructions were difficult to follow, also installation video on web says rpm should be be 32-36, paper instructions say 28-32 Had to call to confirm
Business response:
Hi Pat, Thanks for sharing your first-hand Polaris experience with others online, and we apologize for the confusion with the instructions. We appreciate your sharing this information with us, and we'll forward your observation to the proper department for future developments. It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team
Be very wary of the "rebates" they offer. I purchased a vacuum and was told by the salesman that I could take advantage of the $200 rebate they were offering. I followed all of the instructions on the rebate and mailed it in to only get an email saying my purchase did not qualify. I requested a reason I did not qualify and still no response. I'm not sure if it's Polaris or the Salesman at Leslie's pool store that lied but be vary wary when dealing with either company.
Business response:
Hello Scott, We're sorry you're having issues with your rebate, and we will have a representative reach out to you. All the Best, Your Polaris Team
Works great! Looks like I spend hours on the pool every day. No t the least expensive but worth the money.
Business response:
Hello Michael, Thank you for your review. We noticed that you left a 1-star review and would like to help troubleshoot any issues you may be experiencing. Reply 'yes' to this email, and a technical support representative will reach out to you. All the Best, Your Polaris Team
Good, solid unit!
Business response:
Hello Ralph, Thank you for your feedback. We noticed you left a one-star review and we are here to help. If you'd like assistance with your 280 pressure cleaner, reply 'yes' to this email and a technical support representative will reach out to you. All the Best, Your Polaris Team
For money, it always seems to have problems. Parts are way too expensive
Business response:
Hello Daniel, Thank you for your feedback. We'd like to understand better the issues you are experiencing, and we want to help. Please reach out to our technical support department at (800) 822-7933. All the Best, Your Polaris Team
Too damn expensive for a bunch of plastic !!
I only purchase Polaris , It is working great cleans very good. Mr Valocsik
Business response:
Hello Mr. Valocsik, Thank you for your response. We noticed that you're happy with your cleaner but left a one-star review. If there is anything that we can do to assist you, simply reply 'yes' to this email and a technical support representative will reach out to you. All the Best, Poalris
Although I like the design of your products, you people are thieves when it comes to the prices you charge for any replacement parts that may be needed.
Frequently asked questions about Polaris Vac-Sweep 280
How is Polaris Vac-Sweep 280 rated?
Polaris Vac-Sweep 280 has a 4.6 star rating with 1,205 reviews.
When is Polaris Vac-Sweep 280 open?
Polaris Vac-Sweep 280 is closed now. It will open tomorrow at 9:00 a.m.