This profile has been claimed by the business owner or representative.
Polaris VRX iQ+
About this business
This robot cleaner does a great job cleaning the floors, but doesn’t do so well on steps and the Baja shelf. It also doesn’t clean the pool in a systematic pattern, so it’s missing spots. Cleaning the basket is simple and easy. My only complaint is the power cord being so rigid that it makes it hard to roll up and put away.
Business response:
Thanks for choosing the Polaris VRX iQ+, Steve! Your trust and satisfaction are our top priorities. Thanks for your question. Any automatic pool cleaner can have difficulties with steps, ledges, and shelves. It depends on the configuration of your pool as well as the size of the cleaner. If the cleaner cannot accommodate your pool's steps, we suggest brushing the steps to allow the cleaner to pick up any debris. If your cleaner's cable isn't flexing properly, try laying it out across the pool deck in the sun. This reliev... read more
The time spent out by the pool in the heat vacuuming can now be spent more productively while my new little mate does the work. With an an hr or two my little buddy has the floor and walls scrubbed clean ready for the family to spend the weekend in the pool. Money well spent.
Business response:
Thank you for your wonderful review, Peter! We hope you enjoy your time by the pool. Happy swimming! Your Polaris Team
It works good, picks up all the little things my eyes cannot even see, not too heavy to take out!
Business response:
Thank you for your 5-star review, Peggy! We are thrilled that your VRX iQ+ is performing so well. Happy swimming! Your Polaris Team
Love the product, however, it is heavier than the model it replaced.
Business response:
Thank you for your review, John! Wishing you the perfect swim. Cheers, Your Polaris Team
unit is working very well
Business response:
We greatly appreciate your review, Robert! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
It is a great cleaner. I’m disappointed with the number of breakdowns on my last one, although I will say Leslie’s honored the warranty and fixed it. It’s four years old and the very same model as this one. I’m concerned because I was told they couldn’t get parts to fix the old one. What happens if this one breaks down? I guess we wait and see.
Business response:
Thank you for your review, Kathy! Your trust and satisfaction are important to us. If you have any issues with your new cleaner and are in need of parts, please email us directly at customerfeedback@fluidra.com so we can take care of you. All the best, Your Polaris Team
Cleaner has very good coverage, and is easy to pull out of the water, and super easy to clean the filter, especially compared to the Hayward it replaced. Does an excellent job on small particles. Only Drawback is it does not pick up leaves or bits of leaves very well. Just seems to blow them around, even when using remote control to pass over them again and again. Overall a great machine.
Business response:
Thank you for your review and feedback, Jeff! We hope you enjoy your swim time. Cheers, Your Polaris Team
It does an outstanding cleaning job I am very pleased especially with the opportunity to guide it to the pick up point to remove it from the pool. I have not found a need to program it remotely as it has cleaned the 24,000 gallon pool in the 2 hour 45 minute run time. Its time to close the pool for the season, so I may take the time and program it next season, but it is doing a satisfactory job now.
Business response:
We are thrilled to hear about your outstanding cleaning results with your VRX iQ+, Arch! Your satisfaction means everything to us. Thank you for taking the time to share your experience. Cheers, Your Polaris Team
The vacuum is easy to put together and very user friendly
Business response:
Thank you for your 5-star review, Jon! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.3 star rating with 1,113 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open on Monday at 9:00 a.m.