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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Our pool guy quit so my husband and I thought “Hey, let’s try this ourselves”. I wanted a ‘Roomba’ for my pool so found myself drowning in so many reviews of different robotic pool cleaners. We wanted something that was sturdy, well built and easy to use. The Polaris VRX iQ+ is easy to operate and does a fantastic job. I did have to order the Ultra Fine filter in addition to the all purpose filter it comes with. I love that it does not have to plug into the pool skimmer because I get the bottom of the pool and the walls... read more
Business response:
Thank you for sharing your detailed and positive experience with us, Carmel! We’re so glad you chose the VRX iQ+ and that you’re satisfied with its performance. We appreciate you and hope you enjoy your clean pool. All the best, Your Polaris Team
Well...after spending a fortune.....I expected the pool to be immaculate. We have some fine silt mud that found its way into the pool so I have just ordered the Ultra Fine Silt and Sand filter so I'm really hoping this will review will become a 5 star review....
Business response:
Hi Carmel, Thank you for taking the time to leave a review. We are sorry your pool isn’t as clean as expected and we hope the new canister makes a difference. We want you to be satisfied with your cleaner. Please let us know if you continue to have issues, so we can provide you with support. You can call us at (800) 822-7933 or email at customerfeedback@fluidra.com. All the best, Your Polaris Team
It is working hard and I am very satisfied with it.
Business response:
Thanks for sharing your story, Kenji! Wishing you the perfect swim. Your Polaris Team
Have had the cleaner a little less than a month. Very pleased with Polaris pool cleaner. It is easy to setup and clean. It does a very thorough job. The iPhone APP is very easy to use and convenient for spot cleaning using the remote control.
Business response:
Thank you for sharing your detailed and positive experience with us, Phillip! We're thrilled to hear you're so satisfied with your VRXiQ+. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
The cleaner does a very good job, and would highly recommend. Could improve on picking up the fine powdery dirt..maybe a different filter. It still does a very nice job of climbing walls an removing the scale
Business response:
Hi Sandy, Thank you for your review and willingness to recommend the VRX iQ+! We appreciate your feedback and would like to help you order a fine filter canister to see if it makes a difference in your pool. Please email us at customerfeedback@fluidra.com with your address and date of purchase and we will continue the conversation there. Cheers, Your Polaris Team
The robot is great. The app needs improvement \.
Business response:
Hi Ric, We are glad to hear you’re satisfied with your VRX iQ+. We would love to hear about the issues you are experiencing with the app and help improve your experience with it. Please email us at iaqualinkfeedback@fluidra.com so we can better understand how we can improve. Thank you, Your Polaris Team
I reluctantly use the VRX IQ+ because each time I use it, I am not confident it will complete its cycle. It did not complete its very first cycle without stopping with a communication error. The communication error has occurred on approximately 75% of the cycles runs so far. The only positive is the problem seems to reset once I power down and power up the unit.
Business response:
Hi Ken, We are so sorry your VRX iQ+ continually gets a communication error and want to help. One thing to check is to make sure the floating cable is securely connected to the control box. If you’ve tried this or this does not resolve the problem, please contact your local retailer for a diagnostic review or call our technical support team at (800) 822-7933. You can find a local retailer using our dealer locator - https://locator.fluidrausa.com/en Thank you, Your Polaris Team
The Polaris VRX IQ+ works great and the only issue I have with it is that it is too heavy for me to lift out of the pool now that the water level of my pool has been lowered for Winter.
Business response:
Hi Kris, Thank you for taking the time to leave a review! We’re glad to hear you are happy with your VRX iQ+. We are sorry about the issue of the cleaner being heavy to lift with the low water level and not being able to remove it at the edge of the pool. Hopefully, you don’t have the same issue once the water level is back to normal. You might consider a low-cost pool net or pool cover to capture larger debris during the winter months. If there’s anything else we can do to help improve your experience, please let us kn... read more
Great machine....won't disappoint..
Business response:
Thank you for choosing the VRX iQ+, William! Your trust and satisfaction are our top priorities. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 755 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is open now. It will close at 6:00 p.m.