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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Was not sure what to expect. Impressed with the cleaning, controls, ease of use. Not sure how I got by without it, especially during springtime live oak bloom.
Business response:
Thank you for sharing your experience with us, Charles! We are thrilled to hear you’re so impressed with the VRX iQ+ and hope you enjoy your clean pool. All the best, Your Polaris Team
Machine does a good job cleaning. Doesn't do the steps but sides and floor are cleaned better than the last unit I had. Getting the unit trained to come up so it can be pulled from the pool does not work well This may be operator malfunction (me) but I cannot seem to get it trained. Otherwise I like the unit.
Business response:
Thanks for choosing the Polaris VRX iQ+, John! Your trust and satisfaction are our top priorities. We apologize that the lift system isn't working smoothly for you. There are details on how to operate the lift system in the owner's manual on page 12. You can find the manual online here: https://www.polarispool.com/-/media/zodiac/global/downloads/h/h0655800.pdf If this doesn't help, please give us a call and we'll be happy to assist! We're at (800) 822-7933. Enjoy your swim time! Your Polaris Team
The Polaris is amazing. It works all over the pool. It has made our maintenance of our pool so much easier.
Business response:
Thanks, Susan! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Fantastic machine. Only issue I have is that it won't automatically connect to Bluetooth. Every time I bring it out and plug it in, I have to pair it to my phone manually. As expensive as it is, I would expect for it to automatically connect.
Business response:
Thanks for sharing your story, Rich! We're so glad to hear that you're satisfied with your cleaner's performance. Our apologies for the connectivity issue you're experiencing. The cleaner connects with Bluetooth initially and uses WiFi to remain connected. You are correct that the cleaner should automatically connect to your phone. Often, a home's WiFi signal loses strength by the time it reaches outside by the pool. Please check the WiFi signal out by your control box and caddy to ensure it has at least 10 Mbps download s... read more
Needed to purchase a finer debris basket
Business response:
Thank you for taking the time to leave a review, Scott. We are sorry you had to purchase the additional fine filter canister and hope your cleaner is now working optimally. If there’s anything else we can do to improve your experience, please let us know. All the best, Your Polaris Team
Does a great job cleaning, easy to use and store when not in use. Light years better than the old Polaris with external pump saves electricity. App is terrific.
Business response:
Thank you for your positive and detailed review, Steve! We’re glad to hear you’re so satisfied and hope you enjoy your clean pool. Cheers, Your Polaris Team
Great cleaner for pool, only downside it shows the basket to be full, when it is not full.
Business response:
Thank you for taking the time to leave a review, Gary! If it’s showing the canister is full, it might help to brush the canister gently with a soft brush and mild soap on occasion to prevent fine debris build-up. Hopefully, this helps, but please call us if you need further assistance. You can reach our technical support team at (800) 822-7933. Happy swimming! Your Polaris Team
Having used a Maytronics Dolphin for the last 5 years, I UPGRADED to the Polaris VRX iQ+ when the Dolphin finally died completely. I didn't want to spend the money, but the robot is amazing. He is fast and effective. He hasn't had any issues to date. I absolutely love the LIFT system for getting him out of the pool! We named the Dolphin "Mr Magoo" because he bumbled around blindly and tangled up his power cord like crazy. We use the name IRONICALLY for the Polaris VRX iQ+ because this puppy looks like he knows what he'... read more
Business response:
Thank you for your detailed and wonderful review, Brian! We are happy to hear “Mr. Magoo” is performing so well. We appreciate your kind words and hope you have a fantastic pool season. Cheers, Your Polaris Team
We love the cleaner! It’s so easy to use and very very reliable. We had an earlier cleaner that was not Polaris and it failed. We will only use Polaris brands from now on!
Business response:
Thank you for choosing Polaris, Amy! We appreciate your positive review and we’re thrilled to hear you’re so satisfied with your cleaner. Enjoy your clean pool! All the best, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 761 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.