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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Have had the cleaner a little less than a month. Very pleased with Polaris pool cleaner. It is easy to setup and clean. It does a very thorough job. The iPhone APP is very easy to use and convenient for spot cleaning using the remote control.
Business response:
Thank you for sharing your detailed and positive experience with us, Phillip! We're thrilled to hear you're so satisfied with your VRXiQ+. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
The cleaner does a very good job, and would highly recommend. Could improve on picking up the fine powdery dirt..maybe a different filter. It still does a very nice job of climbing walls an removing the scale
Business response:
Hi Sandy, Thank you for your review and willingness to recommend the VRX iQ+! We appreciate your feedback and would like to help you order a fine filter canister to see if it makes a difference in your pool. Please email us at customerfeedback@fluidra.com with your address and date of purchase and we will continue the conversation there. Cheers, Your Polaris Team
The robot is great. The app needs improvement \.
Business response:
Hi Ric, We are glad to hear you’re satisfied with your VRX iQ+. We would love to hear about the issues you are experiencing with the app and help improve your experience with it. Please email us at iaqualinkfeedback@fluidra.com so we can better understand how we can improve. Thank you, Your Polaris Team
I reluctantly use the VRX IQ+ because each time I use it, I am not confident it will complete its cycle. It did not complete its very first cycle without stopping with a communication error. The communication error has occurred on approximately 75% of the cycles runs so far. The only positive is the problem seems to reset once I power down and power up the unit.
Business response:
Hi Ken, We are so sorry your VRX iQ+ continually gets a communication error and want to help. One thing to check is to make sure the floating cable is securely connected to the control box. If you’ve tried this or this does not resolve the problem, please contact your local retailer for a diagnostic review or call our technical support team at (800) 822-7933. You can find a local retailer using our dealer locator - https://locator.fluidrausa.com/en Thank you, Your Polaris Team
The Polaris VRX IQ+ works great and the only issue I have with it is that it is too heavy for me to lift out of the pool now that the water level of my pool has been lowered for Winter.
Business response:
Hi Kris, Thank you for taking the time to leave a review! We’re glad to hear you are happy with your VRX iQ+. We are sorry about the issue of the cleaner being heavy to lift with the low water level and not being able to remove it at the edge of the pool. Hopefully, you don’t have the same issue once the water level is back to normal. You might consider a low-cost pool net or pool cover to capture larger debris during the winter months. If there’s anything else we can do to help improve your experience, please let us kn... read more
Great machine....won't disappoint..
Business response:
Thank you for choosing the VRX iQ+, William! Your trust and satisfaction are our top priorities. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Couldn’t keep the pool clean without it
Business response:
Thanks, Kyle! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Cleans good but keeps getting tougher to submerge the Polaris each time!!!
Business response:
Hi Sid, We are glad to hear your VRX iQ+ is keeping your pool clean but sorry to hear it isn’t submerging properly. There could be air trapped inside the cleaner housing, or the filter canister is full or dirty. Remove the cleaner from the pool and re-submerge to clear the trapped air. Wait for bubbles to stop completely, then let the cleaner sink to the bottom of the pool. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Happy swimming! Your Polaris Team
It is really easy to use. I just set the days and the time and the type of cleaning and it does the rest. If I forget and leave it out of the water it just doesn’t run. And it’s so easy to get out of the water you just push the button and then it comes up to the edge for you to grab. It tells me if the filter is plugged which doesn’t happen often if at all because I cleaned it occasionally without reminder. In summary it works like a dream. Only negative is that I still have to sweep the steps
Business response:
Thank you for sharing your detailed experience with us, Alan! We're happy to hear you're so satisfied with your VRX iQ+. Please let us know if there's anything we can do to further elevate your experience. Have a great pool season! Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 761 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.