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15632 Pomerado Rd, Poway, CA, 92064, United States
Get directionsHi, just wanted the give a shout out to Normalyn Tuazon for all her help while I was there! She went above and beyond to make my stay there just more comfortable! Thank you Normalyn and the rest of the staff! Michael Legaspi too. Everyone there contributed!
Business response:
Thank you so much for the positive feedback, we are extremely glad that you had a great stay while receiving services in our facility.
My dad has been at Poway Healthcare Center twice after two different falls. At first he was scared and didn't want to stay because of things he'd heard about nursing homes. But within minutes, a nurse named Pawan greeted him warmly and started calling him 'Baba,' which made my dad smile and feel safe. Pawan jokes with him, makes him laugh, checks in often, and helps with personal care like showers every few days--even when he's not the assigned nurse. That extra kindness changed everything. My dad actually wanted to come bac... read more
Business response:
Thank you so much for your feedback, we are extremely glad your father has had such a positive experience while receiving services in our facility!
I wanted to take a moment to recognize the amazing discharge team at Poway Healthcare Center, especially Tatiana, Lidia & Normalyn. I've had the pleasure of working alongside them, and I have been incredibly impressed by their professionalism, responsiveness, and genuine dedication to their patients. I've also heard wonderful feedback from several of the patients and families I work with, which speaks volumes about the care and support provided by the team. They truly go above and beyond to help ensure their patients have th... read more
Business response:
Thank you so much for your feedback, we greatly appreciate it and glad that you have had such a positive experience.
For several weeks I was in this facility recovering from fractured bones. They gave me the food, rest, and physical therapy I needed to heal. The vast majority of the people working there are glad to be there helping with many going above and beyond. One CNA in particular was Muller who stood out for his competent, friendly, and caring manner. He was able to help me in so many ways, anticipating my needs because of my limited mobility.
Their CNA's are the best very hard workers not all but most they take pride in their work. The physical therapy was spot on with the goal on getting you well. They listen to elderly patients stories and give them encouragement when they feel their beyond healing i seen them start a healing process and light returns back into their eyes. Patient ,steady and effective. occupational therapy was good getting you back to normal everyday life at home.. I recommend this place. I would go back there again except for the food. My on... read more
Business response:
Thank you so much for the feedback we are extremely glad you had a great stay with us, we will definitely ensure to communicate your concerns to the correct departments.
I stayed there for a total of six weeks, both pre and post surgery. Arriving on the weekend is challenging as it took a lengthy time for my meds to be apptoved so was in pain for many hours. There were several very good nurses including Christi, Rosio, Ana, Susanna, Mericel and Hector, to name a few. I did experience a small handful of not so great CNA's that were unpleasant and lazy but overall I received good care. They did run out of my pain medicine on 3 different occasions, one lasting almost 24 hrs when I was supposed... read more
Business response:
Thank you so much for your kind feedback! We are glad overall you me stay with us was great! We will definitely ensure we follow up on your concerns. We appreciate it!
Great, attentive, knowledgeable staff. You can tell that everyone really cared. They practiced with just the right amount of attentiveness and knowledgeable. Suggestions
Business response:
Hi, Kathleen. Thank you for taking the time to leave your review. We're glad to hear you had such a positive experience with our team. Your kind words mean a lot to us, and we'll be sure to share them with our staff.
My wife has spent 3 months at the facility and has received very good care. Normalyn has been an excellent case worker and Katey and Dori have done an excellent job with physical therapy. Cherice and Maracel have been excellent nurse aides taking care of my wife.
Business response:
Thank you so much for your feedback, we are so glad your wife had an amazing stay with us! We are extremely glad she received great care while staying in our facility.
i'm in the skilled nursing section with a broken foot and leg not an easy thing to go through. the care givers are amazing, the director of nursing has made me open packages in front of her its humiliating as she had onne more person with her she told me it was because the health department made her do it because of anthrax. the health department says what shes doing is a federal perhaps they can watch you if yo and my packages ar3 a matter of privacy i still cant get my mail and one package has cost me 120.00 plus shipping... read more
Poway Healthcare Center has a 3.6 star rating with 187 reviews.
Poway Healthcare Center is open now. It is open 24/7.