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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,388 reviews
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ShanCarr23's profile image
ShanCarr23 
2 years ago

For new cars to all future needs Chris and the rest of the sales team are absolutely amazing. They were extremely helpful at every step of the process, answered all my questions, never made me feel pressured and even after my purchase has been completed, they continue to help me and take their time teaching me how to use and understand features on my vehicle. For anyone who is looking for a place that goes out of their way to make life long customers, this is the place to go. 

MEW 2021's profile image
MEW 2021 
2 years ago

Ducky will take care of you! Ducky was friendly, knowledgeable, and thorough. I appreciated his follow up and willingness to help. Ducky will give you great service! Go see him today! 

DorisY's profile image
3 years ago

A Ducky Tale Ford is not my true pick of vehicle as I am a Chevy girl, however, I didn't choose a Chevy as the sales folk were less than tasteful in their tactics at the dealership in Grand Haven. (Pushy to say the least). On that note, I took a look at several other vehicles including Mazda, Kia, Toyota, Ford - from this area and surrounding areas. Chad "Ducky" Gitchel was the salesperson I dealt with at Preferred Ford in Grand Haven. He was just awesome! I don't think I've ever met a more helpful and polite salesperson bef... read more

Reed Bryant's profile image
Reed Bryant 
3 years ago

Need a car or truck go see the duck In a world of uncertainty...One thing is certain! Ducky is easy to work with, knowledgeable, and most of all a man of his word. Need a car or truck go see Ducky at preferred Ford . My family I love our new explorer and f 150 we recently purchased! 

Reed Bryant's profile image
Reed Bryant 
3 years ago

Need a car or Trucky???See Ducky! Great people to buy from. Helpful and kind and great prices and family friendly room for the kids is great! Second time buying from Here and will be back. 

Dan Behler's profile image
Dan Behler 
3 years ago

Great Experience Very positive experience. Chad "Ducky" was great to work with on the purchase...responsive to questions, fair, and not pushy. Had an issue with a door not latching immediately after the purchase...he and the team at Preferred worked to make sure it was addressed, and that everything was made right. Would use and recommend for future purchases. Thanks! 

Ghernandez's profile image
Ghernandez 
3 years ago

Amazing Service Shay was super friendly and helpful! This was my first time getting a car by myself and she made it super simple and answered every single one of my questions. I went in for ONE test drive the day after we talked on the phone and I came back with a new car. 

Logan Young at Preferred Ford's profile image
Logan Young at Preferred Ford 
3 years ago

Great experience Logan Young was very knowledgeable and informative with our car buying experience. He answered every question we had, and did a great job with making us feel welcome and comfortable. 

Catherine Young's profile image
Catherine Young 
3 years ago

Time for oil change appeared on dashboard panel. I appreciated the overall quality of visit. Helpful customer service and efficient service. Because of COVID, only had under 900 miles but a year and four months had passed since purchased! Was thankful for vehicle reminder of needed change. Thank you to Team Preferred! 

Business response:

Catherine thank you so much for taking a moment to share your opinion. We love hearing that our Service Team was helpful and efficient. We look forward to seeing you again! 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,388 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 8:00 p.m.