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Preferred Ford
- Car Dealers
- Grand Haven, MI
About this business
Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more
Location details
1401 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Loved working with Jerry and Jazmyne! This is our third purchase from this dealer. Thought we'd look elsewhere first just to get a feel for what's out there. Not satisfied with anything else we looked at. With the exception of one other dealership, we did not have a positive experience while shopping for a new vehicle. The quality of Ford products is excellent and, once again, the great service from the people at this dealership is outstanding!!
Business response:
Thanks for taking a moment to write this great review for us! Our team works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team
Service Team The service team is awesome! They actually hear what I am saying to them and take steps to take care of the issue at hand. Don also the guys take care of a recall issue even though that was not the reason for being there in the first place. Thanks for actually doing the work at the appointed time and getting me back on the road.
Business response:
Kyle, we're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. The Preferred Ford Team
Great Job As always, I found the staff in the service department both helpful and pleasant. They did a great job and it was done in a timely fashion. I will continue to bring my Edge back to this dealership even though i live in another city.
Business response:
Marilynn, thank you for giving us the highest rating! We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Preferred Ford Team
Service on our Flex We have had our Flex in a couple times recently, new tires & then an alignment & oil change. Don worked with us both times & he is very friendly & helpful. He is willing to go over & above average customer care to make sure we were taken care of. Abe has also helped us in the past & the same goes for him. We are very happy with Preferred Ford Service.
Business response:
John, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! The Preferred Ford Team
Fair assessment! Even though not a Ford product, I take my wife’s old Dodge Caravan in for service also. Unfortunately this time, due to the car’s age and repairs needed, decided to forgo repairs and just retire it. But will definitely be back again as our situation warrants.
Business response:
Thanks taking a moment to give us your feedback! We appreciate your business and look forward to seeing you again in the future. Have a great day! The Preferred Ford Team
Service Department Don and the Service crew were great as usual. Prompt and courteous service and everything done perfectly. Preferred Ford is the only service we use.
Business response:
Mark, thank you for taking the time to write this review. We are pleased to hear that Don has been able to provide an efficient and overall positive experience. We appreciate your business and your loyalty! The Preferred Ford Team
MKX Recall After being extremely disappointed by other dealers when attempting to get a recall taken care of, finally directed to Preferred. Just so thankful for their timely, professional help!!!
Business response:
Thanks for the highest rating! We're pleased that everything went well for you. Come see us again! The Preferred Ford Team
Service department is awesome. Service department awesome. Great experience each time I have been there. Don is very personable and explains all aspects of the service and any recall work needs to be done.
Business response:
Jim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that Don has been able to provide an excellent service experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Preferred Ford Team
Ask for Abe if you are new to Preferred Service Abe works in Preferred Ford Service. He treats you personally. He knows his stuff, especially all of Ford vehicle foibles, and he maps that onto your vehicle.
Business response:
Michael, we appreciate the kind words, and you mentioning Abe. He works hard for our clients everyday, and we are glad to know he is appreciated. We look forward to seeing you again in the future! The Preferred Ford Team
Frequently asked questions about Preferred Ford
How is Preferred Ford rated?
Preferred Ford has a 4.9 star rating with 1,531 reviews.
When is Preferred Ford open?
Preferred Ford is closed now. It will open on Monday at 9:00 a.m.