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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,679 reviews
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LM's profile image
6 years ago

Loved working with Jerry and Jazmyne! This is our third purchase from this dealer. Thought we'd look elsewhere first just to get a feel for what's out there. Not satisfied with anything else we looked at. With the exception of one other dealership, we did not have a positive experience while shopping for a new vehicle. The quality of Ford products is excellent and, once again, the great service from the people at this dealership is outstanding!! 

Kyle's profile image
6 years ago

Service Team The service team is awesome! They actually hear what I am saying to them and take steps to take care of the issue at hand. Don also the guys take care of a recall issue even though that was not the reason for being there in the first place. Thanks for actually doing the work at the appointed time and getting me back on the road. 

Marilynn Grinwis's profile image
Marilynn Grinwis 
6 years ago

Great Job As always, I found the staff in the service department both helpful and pleasant. They did a great job and it was done in a timely fashion. I will continue to bring my Edge back to this dealership even though i live in another city. 

John Simmer's profile image
John Simmer 
6 years ago

Service on our Flex We have had our Flex in a couple times recently, new tires & then an alignment & oil change. Don worked with us both times & he is very friendly & helpful. He is willing to go over & above average customer care to make sure we were taken care of. Abe has also helped us in the past & the same goes for him. We are very happy with Preferred Ford Service. 

LonnieC's profile image
LonnieC 
6 years ago

Fair assessment! Even though not a Ford product, I take my wife’s old Dodge Caravan in for service also. Unfortunately this time, due to the car’s age and repairs needed, decided to forgo repairs and just retire it. But will definitely be back again as our situation warrants. 

Mark B's profile image
6 years ago

Service Department Don and the Service crew were great as usual. Prompt and courteous service and everything done perfectly. Preferred Ford is the only service we use. 

MKX Airbag Recall's profile image
MKX Airbag Recall 
6 years ago

MKX Recall After being extremely disappointed by other dealers when attempting to get a recall taken care of, finally directed to Preferred. Just so thankful for their timely, professional help!!! 

jim's profile image
6 years ago

Service department is awesome. Service department awesome. Great experience each time I have been there. Don is very personable and explains all aspects of the service and any recall work needs to be done. 

Michael L Kuras's profile image
Michael L Kuras 
6 years ago

Ask for Abe if you are new to Preferred Service Abe works in Preferred Ford Service. He treats you personally. He knows his stuff, especially all of Ford vehicle foibles, and he maps that onto your vehicle. 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,679 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open at 9:00 a.m.