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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
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Charles Florip's profile image
Charles Florip 
4 years ago

Oil change and tire rotation. The customer service is great and service done to my car was excellent. I recommend Preferred Ford for sales and service. 

Business response:

Thank you for the highest rating and kind words Charles! We appreciate your support! 

Swannie's profile image
Swannie 
4 years ago

85,000 Service Visit I use Preferred for all of my service needs. It is always a great experience. I will continue to do so. I bought my car here, too. 

Business response:

We love reading reviews like this one Swannie! Thank you for taking a moment to share your experience with others! 

Stonem's profile image
4 years ago

Great experience They were very fair with my trade-in vehicle's value and the buying process was very easy. I found a very nice certified pre-owned F150 XLT and have been more than satisfied to this point. 

Business response:

Thank you so much for sharing your great review with us! We can't wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future! 

NAD's profile image
4 years ago

Vehicle Purchase We have been going to Preferred Ford of Grand Haven for a few years and have been very pleased with them. We have purchased two vehicles from them and have been very happy with both experiences. Our sales representative Dennis took care of everything, locating and getting us exactly what we needed and wanted. He also got us very good pricing. We would highly recommend purchasing your next new vehicle at Preferred Ford of Grand Haven. 

Business response:

Thanks for being a loyal customer! We appreciate this great feedback and 5 star- rating! 

Erica's profile image
4 years ago

2020 Ford Explorer Great experience. I didn't feel like there was information being left out when purchasing. After buying my car, the salesman Chris Swan followed up a few times making sure I knew all the "in's-and-outs" of the features and offered to help if I needed it. 

Business response:

Erica,thanks for taking the time to share about your experience! Congratulations on your recent purchase. We appreciate your business and we look forward to assisting you with the maintenance of your new vehicle. 

Gene's profile image
4 years ago

Good experience I was very pleased with the attention that was given to us by Shay at Preferred Ford. She answered all our questions and found the vehicle that we wanted. 

Business response:

Gene, we love reading reviews like this one! Thank you for taking a moment to share your feedback. We are thrilled to know Shey earned your praises. Congratulations and thank you for buying from us! 

Chad A Beilhartz's profile image
Chad A Beilhartz 
4 years ago

New truck purchase Worked with Big Josh on trading my truck in on a new one. Will definitely be the first place I go for our next purchase. Thanks for all you did getting this deal done Josh! 

Business response:

We love reading reviews like this one! Thanks for taking a moment to share your experience with others Chad! We are so glad Josh has earned your praise! Congratulations and thanks for buying from us! 

George's profile image
4 years ago

New F150 A experience with Cody and the entire staff. Process was made very clear and simple. No surprises at time of signing which I appreciate. Will do business with again! 

Business response:

Thank you for a wonderful review George! We are so glad to hear your buying experience with Cody went smoothly! Congratulations and thank you for choosing us! The Preferred Ford Team 

June Switzer's profile image
June Switzer 
4 years ago

Oil Change I am very satisfied with Preferred Ford. Their customer service is excellent and their work is done in a timely manner and very satisfactory. I appreciate the comfort of the waiting area. 

Business response:

June, thank you for taking a moment to leave this review here. It was a pleasure to serve you and we look forward to doing so again in the future. The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open tomorrow at 9:00 a.m.