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Preferred Ford
- Car Dealers
- Grand Haven, MI
About this business
Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more
Location details
1401 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Satisfied Holland resident Brought in my 2009 Edge for an airbag recall repair. Service department had me in and out in under 1 hour. Professional and courteous staff and a comfortable waiting area. I will gladly take my future repair business to this dealership from now on. Thank you again.
Business response:
David, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Preferred Ford Team
Bought a new Ford Escape Titanium Worked with Paul Hirn. He was very professional, yet still has a good sense of humor. I would work with him again. I will also recommend him to friends.
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for mentioning Paul, he is a big asset to the sales team and we are glad to know our customers appreciate his efforts. Thank you for your business and for coming into see us. The Preferred Ford Team
Excellent experience. Very professional experience getting quote for new F150. I will go back when ready to buy. The deal did not make financial sense at this time. Love my 2016 F150.
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! The Preferred Ford Team
Fantastic customer service! Great customer service with staff that’s very user friendly and helpful. They made our experience feel awesome. We’re very excited about our new vehicle and will absolutely come back again. Highly recommend! Our new go-to dealer!
Business response:
Lindsay, your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they're given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
5000 mile check Couldn't be happier with the sales and service team at Preferred Ford. Everyone is very friendly and answer all questions. I was in and out of my trucks first checkup in no time at all. Great job!!!!
Business response:
Thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. Until next time! The Preferred Ford Team
New Truck Warranty Service New Truck was out of alignment and Sync phone connection was muffled when talking to someone on the phone. Truck was aligned and Sync problem fixed in less than 1 1/2 hours. Great Service.
Business response:
Thank you for this amazing review, Roger! We appreciate you choosing us for you car servicing needs. The Preferred Ford Team
Great job fixing my 2012 f150 brakes Excellent service work. was done on time and at price quoted .very friendly staff . Will definitely refere friends and family that need service work done
Business response:
John, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Preferred Ford Team
Service Review I brought my car in for an oil change. As usual everything was excellent. I know I can count on good service. They are thorough in checking out my car.
Business response:
Harry, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Preferred Ford Team
Great service Taylor Henkel was a great help in making my buying a used car very easy. He was patient and understanding, worked on getting me what I wanted and out the door on time. He delivered my SUV today went over all the dashboard instruments and even put my plate on. He went as far as filling the tank and bring me a 12 pack of pop. I would like to thank him again for a great experience at the Ford dealership.
Business response:
Valerie, thank you for your kind words regarding Taylor. We hope to find every customer the best deal possible. Please do not hesitate to let us know if you need anything else down the road! The Preferred Ford Team
Frequently asked questions about Preferred Ford
How is Preferred Ford rated?
Preferred Ford has a 4.9 star rating with 1,531 reviews.
When is Preferred Ford open?
Preferred Ford is closed now. It will open on Monday at 9:00 a.m.