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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
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Rudy Medina's profile image
Rudy Medina 
6 years ago

Good job! Good service and very satisfied with our salesman Sabastion Folglio. I would recommend this dealership to family and friends. Decent price and deal on our Cadillac DTS. 

Business response:

Rudy thank you for taking the time to leave us this great review! We're happy to hear that Sebastian was able to go above and beyond and help you with your deal. We are always happy to help if you need anything else! Take care! The Preferred Ford Team 

Marcia's profile image
6 years ago

Tire issue Awesome team at Preferred Ford GH! They had assessed my tire and realized there was an issue with it and were able to repair it immediately. Only negative- I have a latex allergy and had a reaction just in the service area due to the tires on display. I waited outside and was provided a chair when I requested it. I could not visit the new car showroom either because of all the balloons. In the near future I will be looking for a new car, and will have to find a dealer who can accommodate my needs. 

Business response:

Marcia, thank you for taking a moment to write this review for us. We are sorry to hear about your latex allergy reaction. Please let us know when you are ready to start shopping. We will try our best to accommodate your needs. The Preferred Ford Team 

Retired's profile image
Retired 
6 years ago

Quality service done in a timely manner. Each time I have my car serviced at Preferred Ford, I am greeted warmly. Repairs are completed in a reasonable amount of time, and any issues that arise are dealt with fairly. 

Business response:

Thank you for taking the time to leave us a positive review and rating! We are happy to know our Service Team is always able to provide excellent experience. Thank you for your business. The Preferred Ford Team 

Redz's profile image
6 years ago

Service I’m new to Preferred Ford in Grand Haven. Everyone is helpful and professional. The services I’ve received have been performed exactly how they were explained and in the time frame promised. 

Business response:

Redz, we are thrilled to hear about your recent visit! Thank you for choosing us for your car servicing needs. The Preferred Ford Team 

Scott R.'s profile image
Scott R. 
6 years ago

First Time at Preferred We had a specific vehicle we had our eye on at Preferred. The vehicle was easy to find on the lot and the Sales guy, Taylor, was nearby. Test drove the vehicle and noticed some minor issues. The dealership agreed to fix those issues before we purchased. Very friendly and willing to work with you. 

Business response:

Thank you for your feedback, Scott. We'll let Tylor know of your appreciation. We strive to provide the highest quality of service to our customers and we greatly appreciate your business! The Preferred Ford Team 

kenneth lucky's profile image
kenneth lucky 
6 years ago

2018 ford 150 4x4 excellent service for my first visit at service department 5000 mile checkup which included my first oil change and a recall on trans link. service was great and I am very happy with my truck. 

Business response:

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Until next time, The Preferred Ford Team 

kerrylr's profile image
kerrylr 
6 years ago

15000 mile service customer service was excellent as well as the work that was done on my vehicle. no complaints. service dept gave me the best price even thought i didnt have my coupons with me during my appointment. 

Business response:

Thanks for this post! Glad to hear you had a great experience! The Preferred Ford Team 

Frank Farmer's profile image
Frank Farmer 
6 years ago

GREAT Service Always have great service in a timely fashion. Service people are good to work wih. Will continue to bring my car to Preferred Ford for service. 

Business response:

Thanks for these kind words! We're happy to hear that you have a great experience each time you visit. The Preferred Ford Team 

EdwardB's profile image
EdwardB 
6 years ago

10,000 Mile Service for Ford 2016 Edge I took my 2016 Ford Edge in for its routine servicing. I did not have any problems, or issues, with the service department. In fact, everything when as planned. 

Business response:

Thank you so much Edward! Happy customers are our main priority. We hope to see you soon! The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open tomorrow at 9:00 a.m.