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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,531 reviews
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M Miller's profile image
M Miller 
6 years ago

Warranty letter and oil change. tire rotation I work with Don Blackmer and have done so for several years. He is always professional and makes sure I understand what work will be done and when the vehicle will be ready for pick up. The Preferred facilities are very nice and the people are friendly. 

Business response:

Thanks for the highest possible rating! We are glad to hear you had a great experience! Thank you for your continued patronage & we look forward to serving you again in the future. The Preferred Ford Team 

JC's profile image
6 years ago

Service Always go to Don B to have he service done on our Explorer and Pick up. He makes sure we stay on top of all our vehicle needs. 

Business response:

Thank you so much for taking your time to write this great review for us! We appreciate the highest rating and you mentioning Don. He works hard assisting our clients everyday and we are happy to know he is appreciated. The Preferred Ford Team 

Kirk D List's profile image
Kirk D List 
6 years ago

Five Star Customer Service I came into contact with Michael Schanda when looking for a very specific 2017 F150. I had been in contact with 6 other dealers from Pittsburgh to Georgia and searched for my truck for nearly 2 months. Mike took the time to review the value differential between new and used and XLT vs Lariat packages. Once he realized what I wanted he was the only representative able to find the truck I was looking for vs having to have it custom ordered locally. Mike found my truck; had it brought in and upgraded ... read more

Business response:

Thank you for the five-star rating, Kirk! We are glad to hear that Michael was able to find the truck of your dreams! Making our clients happy is our number one goal! We look forward to seeing you again soon! The Preferred Ford Team 

Elmer, GH's profile image
Elmer, GH 
6 years ago

Leased 2018 F150 Found Taylor Henkel at Preferred Ford very help full in locating a new truck and working with me in arranging aftermarket leather interior change. Also was great full for pairing new cell phones to both truck and wife's Explorer. 

Business response:

Elmer, we are thrilled to hear about your recent buying experience at our dealership! It's a pleasure to know how helpful Taylor was during the process. We appreciate your business and hope to see you again soon! The Preferred Ford Team 

J's profile image
6 years ago

Truck purchase Highly recommend this dealership for purchase of a vehicle as well as service. The sales personnel are very attentive and follow up on any purchase. My sales person, Heather, has been excellent in communicating w/ me esp after the sale, I will definitely send any potential business to this dealership and any potential customers to Heather for a vehicle purchase. 5 Star rating!! 

Business response:

Thank you so much for taking a moment to write this great review for us and Heather. She works hard for our clients and we are so glad to know her efforts are appreciated. Thank you for your business and your loyalty! The Preferred Ford Team 

Robert LaCour's profile image
Robert LaCour 
6 years ago

New Leased ride I would like to correct the finance mans name it not Eric The words I said about Mike,Dennis,and Jerry still stand true. I would love to see everyone go to Prefferd Ford and visit these guys 

Business response:

Robert, thank you for the kind words. We appreciate the highest rating, your loyalty and business. The Preferred Ford Team 

Lisa Harris's profile image
Lisa Harris 
6 years ago

Love my new Ford Escape! I honestly was not seriously looking for a new SUV, however Dennis Harjer encouraged me to test drive a 2018 Ford Escape Titanium. I have always loved my Honda CRV but once I drove around the block in the Escape I was sold!! I love the heated steering wheel and seats, the hands-free motion sensor for the back hatch and a technology package that is more than I could ever need! Dennis made the sale and trade of my car seamless and Ford offers excellent incentives if you are in another manufactures' SUV... read more

Business response:

Lisa, thank you for taking a few moments to write this amazing review for us! Dennis works hard for our clients and we are so pleased to know he is appreciated. Congratulations! Enjoy your new Escape! The Preferred Ford Team 

Robert LaCour's profile image
Robert LaCour 
6 years ago

New Lease on Ride I worked with Dennis Harjer and the GM Jerry and they worked and painless. Their finance guy Eric and he made it easy and painless too. This is the best dealership I have ever dealt with. 

Business response:

Robert, we are so pleased to know your recent visit our our dealership went so well, and our Sales and Finance teams have been so helpful! Congratulations! The Preferred Ford Team 

Pat S's profile image
6 years ago

Just stopped in to see what kind of options Ford h Stopped in to look at used and new trucks . Met sales person Heather ,she showed us everything they had in stock . After weighing a ton of Ford options , we decided to buy new . Heather made the whole entire process of picking out the perfect truck , simple as it could be . She made the whole process very enjoyable . Not once did she hesitate to listen to what I was looking for or how I wanted to go about buying a vehicle . Can?t say thanks enough for all her work and patien... read more

Business response:

Pat, thank you for writing this amazing review for us! We are pleased to hear that Heather provided you with quick, efficient service, helping you buy the new truck. Thank you for your business! We are looking forward to serving your in the future. The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,531 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 3:00 p.m.