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Preferred Ford
- Car Dealers
- Grand Haven, MI
About this business
Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more
Location details
1401 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Front end allignment Brought my car in for an alignment. Waited in the customer wait area. Good seating. Water available. Plenty of magazines to read. My car was taken to the repair shop shortly after I arrived. Waited for it to get done and was notified promptly that it was ready. The car drove better after being fixed.
Business response:
Roger, thank for sharing your recent service experience with others. We are glad to know our service team took care of your car in a professional manner and you have enjoyed our amenities. Please let us know if there is anything else we can do to help. The Preferred Ford Team
Oil change Service department gets my vehicle in quickly when I’ve needed repairs. Friendly staff that is always pleasant to deal with. Would highly recommend this dealership.
Business response:
Kathy, thanks for taking a few moments to write this review for us! We are thrilled to know our Service Department takes such a great care of your needs. Thank you for choosing us! The Preferred Ford Team
Ford Customer Everything went very well. I appreciated how quickly the entire procedure. Abe, the customer service man, was very professional and friendly. He is very knowledgeable about the work that needed to done. The entire process was a good experience.
Business response:
Curtis, thanks for taking a moment to review us here, and for mentioning Abe. We are pleased to know your visit at our Ford Service Department went well, and our team was able to take care of your car needs in a timely manner. Thank you for choosing us! The Preferred Ford Team
Oil change and rotation The best place to go for your buying a new car or truck plus service is great they make you feel like family at Prefferd Ford
Business response:
Robert, thank you for giving us the best rating and for your kind words! We appreciate your continuous business! The Preferred Ford Team
Awesome customer service Great customer service , but Ford's computers were down so it took 5 1/2 hrs to buy a car. The sales guy Sebastian was AWESOME. I love the car though.
Business response:
Ashlie, thank you for taking the time to review your recent car buying experience and for mentioning Sebastian. He works hard serving our customers and we are so pleased to know you appreciate his efforts! Congratulations and thank you for buying from us! The Preferred Ford Team
check engine light Had a check engine light on and they took care of it very quickly and professionally. They listened to me and treated me with respect.
Business response:
Bruce, thank you for taking a moment to review your recent service experience at Preferred Ford! We are so pleased to know our service team was able to address the problem in a professional and time efficient manner. Thanks for choosing us! The Preferred Ford Team
New car Great sales people. Easy to work with and very knowledgeable. Showed my wife and myself all the new options on our new Ford Explorer. Third new car I have purchased at Perferred Ford.
Business response:
Frank, thank you for taking a moment to review your recent buying experience! We are thrilled to know our sales team took a great care of you! Congratulations and thanks for buying from us! The Preferred Ford Team
Great customer service! Thank you to Shay and the Preffered Ford team for making my sons first car purchase a great experience. From start to finish great customer service.
Business response:
Thanks so much for taking a moment to write this great review and for mentioning Shey. She works incredibly hard to exemplify our commitment to the customer care and we are thrilled to know you appreciate her efforts. Please stop by for a visit or give us a call if there is anything else we can help you with. Sincerely, The Preferred Ford Team
Warrantee Repairs Purchased 2 new cars from this dealership in the past 2 years. Take both cars here for any service work needed (still usually covered by warrantee) . I work with Abe who gets the repairs completed correctly the first time.
Business response:
Thank you for taking your time to tell others about your experience with us! We appreciate your business and your loyalty! Until next time! The Preferred Ford Team
Frequently asked questions about Preferred Ford
How is Preferred Ford rated?
Preferred Ford has a 4.9 star rating with 1,571 reviews.
When is Preferred Ford open?
Preferred Ford is closed now. It will open at 9:00 a.m.