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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
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Doug's profile image
7 years ago

Ford Fusion Just bought a used car from Jared, he was an excellent salesmen. Didn't over pressure me and got me exactly what I wanted. Great experience 

Business response:

Doug, We love to hear that Jared helped you find the perfect car! Congratulations and thank you for buying from us! The Preferred Ford Team 

Chuck Pasakarnis's profile image
Chuck Pasakarnis 
7 years ago

This was my best new car buying experience The internet price is what brought me to the dealership in the first place. John Sullivan acted quickly and had all the info finished via the phone and e-mail in 8hrs after our first contact. One day later, I drove my trade in 3hrs to their dealership, took a test drive, sealed the deal, arranged financing and paper work, all in under 2 hrs. The final numbers came in so close to what we had discussed, there was no need to delay finishing the deal. This is the best new car buying exp... read more

Business response:

Chuck, thank you for taking a moment to write this great review for us! We love to hear John made your buying experience so smooth and enjoyable. Congratulations! The Preferred Ford Team 

TL's profile image
7 years ago

Great Experience! Don B. Is a true professional!! As ALWAYS, we were treated like we truly matter!! Don continues to set the standard for friendly and honest service!! 

Business response:

Thank-you you TL for your review, I am happy to hear Don is providing you with great service. We appreciate your business. 

Lonnie's profile image
7 years ago

Always First Class! Purchased my car here and have all service work done here. Top notch all the way! 

Business response:

Lonnie thank-you for choosing Preferred Ford for all of your vehicle needs. We appreciate your business. 

Pete's profile image
7 years ago

Certified Pre-Owned Purchase I worked the Josh Canon, Sales Consultant with Preferred Ford. Josh, was absolutely fantastic. I would buy from him again. He did not pressure us, he made us feel very important, and made the test drive and sales process very fun. The Sales manager was very nice also. We had a lease that we had to turn in, and they took care of everything for us. The overall dealership was very clean and nice. The finance manager was very nice also. The only improvements I would say that the Dealership could work... read more

Business response:

Pete, thank you for taking a moment to give us your feedback. We are committed to always providing our clients with the best service as possible so we appreciate you mentioning what we could improve upon. Congratulations and thank you for buying from us! The Preferred Ford Team 

Mardoll's profile image
Mardoll 
7 years ago

Great new car buying experience! Highly recommend this dealership for customer service, inventory selection and fair trade in value! 

Business response:

Thank-you Mardoll, I'm glad we found a great vehicle for you. Make sure to check out our service department for all of your vehicle needs. 

kerry and pat's profile image
kerry and pat 
7 years ago

new truck purchase John helped my wife and I through the process and purchase of a new truck. Together we worked out a great deal. All the staff were friendly and helpful. Very happy with the whole process. Thanks again John and Jason. 

Business response:

Thank-you Kerry & Pat. I am happy to hear John could get get you a great deal on a new truck. Thank-you for choosing Preferred Ford, Make sure to check out our service department for all of your vehicle needs. 

David Emily Team's profile image
David Emily Team 
7 years ago

service dept As Luck would gave it, Both vehicles needed service on the same day. One phone call does it all. I called, we brouyght one in at 8 am, the other at 11 am, and by noon, we were both back in our vehicles, and our Servive Mgrs, Abe, Ron, Donny and Matt, took care of everything. On time, On Budget, and all with a smile. The really cool part, is that I really do believe, its the best service dept around. Go Team Blue at Preferred Ford! 

Business response:

Thank-you David and Emily. I'm glad we could take care of both of your vehicle needs in one day, in a timely manner. Thank-you for choosing Preferred Ford. 

Ryan616's profile image
Ryan616 
7 years ago

Service on a '13 Focus Best service department at a dealership I've ever had. They are respectful, customer centered, never let you down. They stand behind their work and always take the extra step to make sure you are satisfied. 

Business response:

Thank-you Ryan for your review, We are happy to hear you are pleased with our service department. Thank-you for choosing Preferred Ford. 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open at 9:00 a.m.