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Preferred Ford
- Car Dealers
- Grand Haven, MI
About this business
Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more
Location details
1401 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
New truck loving it Thanks for your hard work getting the financing that we wanted. We love the truck and Jarryd is a great sales person to work with. Thank you for your patience and answering all our questions. Mark and Tammy.
Business response:
Mark and Tammy, thank you for the review and recommendation. We are glad that thanks to Jarryd you had an easy buying experience with us. We appreciate your business! The Preferred Ford Team
Worth The Drive Looking for a new truck to tow an R/V. Ran across an ad for exactly what we were looking for and called them on a Friday afternoon. They held the truck for us until Sat. noon. We drove from Cleveland to Grand View and returned home with our new truck. One of the easiest and most pleasant experiences in a long time. This is how customer service is meant to be. Kudos.
Business response:
Thank you for your kind words about your experience with us, Bill! We're so happy our team was able to help you get into your truck. We appreciate your business with us, please don't hesitate to reach out with any future needs! The Preferred Ford Team
Salesman Conner Workentine Working with Conner Workentine was a real pleasure. He was very courteous, very patient answering all our questions and explaining things to us. He represented Preferred Ford dealership extremely well.
Business response:
Thanks for the great recommendation! We're happy to hear that you had such a great experience with Conner! The Preferred Ford Team
Great service! Left car in their lot on a Sunday night for repairs on transmission. Monday afternoon the car was all done and no charge due to being on warranty yet. Didn't expect any work done on Monday since we did not have an appointment. Was surprised that they repaired so quickly. Thanks Preferred Ford!
Business response:
Ray, we are very pleased you had an excellent experience, as we are committed to always providing our clients with the best service as possible. Thank you for the recommendation! The Preferred Ford Team
Travelling through Michigan We wish this was our local Ford Service Center! Brilliant service, nice facilities, very helpful staff.
Business response:
Thank you Tom for taking your time to review our service department. We work hard to meet expectations like yours, and we're happy to hear we hit the mark. The Preferred Ford Team
Great place! I came in to look at a truck. Had financing already taken care of. Decided to buy one of the used trucks in the lot. They gave me a great price on my trade in, was quick to reach a deal, no games of going back and forth 6 or 8 times. Wanted some minor things repaired on the truck so I left the truck overnight and returned to get it the next day. All repairs where done right. The finance manager suprised me and got me a lower rate and got me a 50k mile warranty on top of it without me paying a dime more. No press... read more
Business response:
Michael, we love to hear that our team was able to give you an amazing buying experience. We love doing business with customers like you and look forward to helping you again in the future. Thank you for the kind review and recommendation! The Preferred Ford Team
Great service Went in for "The Works" oil change and tire rotation. Don, service advisor, was very welcoming and knew exactly what I was there for since I made an appointment earlier that same day. Service was performed in less than an hour. Waiting room is very comfortable with WiFi and cable TV while I waited for service to be completed.
Business response:
Paul, thank you for this great review and the highest rating! We love to hear that Don was able to take care of you and make your experience smooth and pleasant. The Preferred Ford Team
first service appt for oil change made appt. with ron in service. service was excellent.
Business response:
Thanks for taking a moment to share your experience with others! We appreciate your business with us, please don't hesitate to reach out with any future needs! The Preferred Ford Team
Much improved customer service. Service center has improved greatly since the first visit 3 months age. Service agent Jerydd S. was great very friendly
Business response:
Bruce, thank you for this great review! We love to hear Jerydd was helpful and kind. The Preferred Ford Team
Frequently asked questions about Preferred Ford
How is Preferred Ford rated?
Preferred Ford has a 4.9 star rating with 1,477 reviews.
When is Preferred Ford open?
Preferred Ford is closed now. It will open at 9:00 a.m.