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Prime Storage
- Salem, MA
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
27 Congress Street, Suite 100A, Salem, MA, 01970, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Meh.. Prices went up 60% when prime came in. Charge way too much for late fees especially now during the pandemic. Gives you ONE month to catch up or they cut your lock and threaten to auction off your stuff. Staff can only do so much and are usually very friendly
Not a good value Homeless housing. Yes they do Live down there. Price gouging. $60/mo more than it used to cost. No value add.
Too much administrative paperwork and demands!!! Unacceptable!!! Repetitive requests for lease signing and other administrative demands... unacceptable for simple storage service!!!
High price and fees Price hikes and late fees are outrageous, especially during a pandemic. Customer service is non-existent.
Prices so way high Your prices have more than doubled. Shame on you. I am looking for cheaper storage.
To expensive Pricing is to high compared to the people who used to own it
Not friendly Staff could care less about the renters, only thing they care about is getting monthly payment. Always getting the run around.
No security, No enforcing covid-19 rules When the when the facility was owned by Shetland it was good. Now that prime has taken over, pricing went up 30% immediately. For 8 weeks last Summer the security doors were broken and never addressed and never fixed after I made multiple phone calls. If we weren't in the middle of a pandemic I would be moving out of the facility. The cameras for security are not visible on site only off-site.
I question how their business practices are even legal in MA Possibly the worst single product/service I use. Customer service is atrocious.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 881 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.