Prime Storage's cover image

This profile has been claimed by the business owner or representative.

Prime Storage

4.6
  • Salem, MA

About this business

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.6953 reviews
Select a rating
Yeimi Colon's profile image
Yeimi Colon 
4 years ago

Clean, but pricey My monthly price jumped almost 40 bucks when prime bought it not happy about it 

Sam's profile image
Sam 
4 years ago

Meh.. Prices went up 60% when prime came in. Charge way too much for late fees especially now during the pandemic. Gives you ONE month to catch up or they cut your lock and threaten to auction off your stuff. Staff can only do so much and are usually very friendly 

Bob's profile image
Bob 
4 years ago

Not a good value Homeless housing. Yes they do Live down there. Price gouging. $60/mo more than it used to cost. No value add. 

Dennis Esposito's profile image
Dennis Esposito 
4 years ago

Too much administrative paperwork and demands!!! Unacceptable!!! Repetitive requests for lease signing and other administrative demands... unacceptable for simple storage service!!! 

Siobhan Eaton's profile image
Siobhan Eaton 
4 years ago

High price and fees Price hikes and late fees are outrageous, especially during a pandemic. Customer service is non-existent. 

Brenda's profile image
Brenda 
4 years ago

Prices so way high Your prices have more than doubled. Shame on you. I am looking for cheaper storage. 

Cassandra Foss's profile image
Cassandra Foss 
4 years ago

To expensive Pricing is to high compared to the people who used to own it 

Shana's profile image
Shana 
4 years ago

Not friendly Staff could care less about the renters, only thing they care about is getting monthly payment. Always getting the run around. 

Stephen Finn's profile image
Stephen Finn 
4 years ago

No security, No enforcing covid-19 rules When the when the facility was owned by Shetland it was good. Now that prime has taken over, pricing went up 30% immediately. For 8 weeks last Summer the security doors were broken and never addressed and never fixed after I made multiple phone calls. If we weren't in the middle of a pandemic I would be moving out of the facility. The cameras for security are not visible on site only off-site. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.6 star rating with 953 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open on Monday at 10:00 a.m.