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Prime Storage
- Salem, MA
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
27 Congress Street, Suite 100A, Salem, MA, 01970, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very happy with prime storage I worked with a wonderful rep and got an excellent deal on a storage unit, super convenient and perfectly sized for my needs. The price I pay here was half of what I could get at a competing company, my items stay safe and dry, they have excellent customer service, and I can come and go as I please. The storage building itself can seem is a bit eerie if you are alone (with long empty hallways and lights turning on as you go from area to area) so just be aware of that. I wouldn't hesitate to reco... read more
I was disappointed that they doubled the rate in one year. I said it above I was disappointed with the rate increase last year.
Prices too high. Went up drasticly Our storage container was adequately priced with the old company. When you took over the price went up over 50 more a month.
No Problems so far. Never had any problems with storage or customer service.
Have recommended to 2 others who have rented space there Nice friendly people who come thru when asked Good friendly people that come thru when asked
I Trust Prime Storage! When I entered the building to see my unit, I was amazed at how clean the entire building and my unit are. There are always plenty of pull carts. The staff I dealt with were totally professional. My former facility was double the cost and not 1/10th as clean. I totally trust Prime Storage with my belongings and am so glad I made the move!
Over all your good Storage Company but your price is way too high Everything is basically good except your pricing your pricing is ridiculously high
Reserving online was easy. The day I was moving in I went and paid for my storage. Went home and packed up our cars with my stuff. Then when we got there the flood gates were down and could not get into my unit. There was a storm coming during the night and expected flood. I appreciate that they have flood gates. But didn't appreciate that I wasn't informed by either the employee or the company about the flood gates. I was told by the lady in the office that I rented the storage unit from that she didn't know that I could go... read more
Passable Ok. Not happy with the significant price increase and no appearance of any changes.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 881 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.