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Prime Storage

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About this business

At Prime Storage, we know your Life Demands Space® - and you can find the space you need at Prime in Salem, MA. Our location on Congress Street features climate controlled units and outdoor vehicle storage for your car, boat, or camper. We also offer perks like 24-hour access (for an additional fee), free use of a moving truck for new tenants, on-site carts and dollies to help with your move-in, and more. Find the storage space you need, whether you're a homeowner, business owner, or local student. So, what are you waiting f... read more

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
4.8329 reviews
Eddie's profile image
2 years ago

It's not bad for a storage place. While overall great I wish a transitional program/deal was offered to make downsizing and junk removal easier. 

Mark Braatz's profile image
Mark Braatz 
2 years ago

Good, but not great We are generally pleased with the site minus the time they cut the locks on one of our units. They did replace the locks, but it was annoying. The real issue we have is the upcoming price increase, which is not cool. 

Sarah's profile image
2 years ago

This is a life saver! I'm so thrilled with my storage unit! It's bigger than I was expecting (even though it's one of the smaller units) and it still fits tons of my stuff inside (with plenty of room to spare). I love having my unit to store things I can't part with but can store here to avoid clutter in my apartment. Also for switching things over with the seasons. The access hours here are convenient. The rental price seems to be fair and 100% worth the price in my opinion. I am also grateful that it's conveniently a 3 min... read more

Ruth's profile image
2 years ago

Great experience! So far I have had a great experience with Prime Storage. I would highly recommend it to anyone looking to store their belongings. 

Geofferey Okwelu's profile image
Geofferey Okwelu 
2 years ago

Absolutely The best of the best. Wonderful workers. Where you feel that at least something is working right. 

Marjorie Soriano's profile image
Marjorie Soriano 
2 years ago

The facility is convenient to my home, clean and secure. Clean, easily accessible , front desk accessible. I haven't required anything, so have nothing to say or compare about service, so just selected mid. I didn't appreciate the sizable price rise when you arrived and hope there's not another. 

Sheila Shambaugh's profile image
Sheila Shambaugh 
2 years ago

Some things don't change When I first signed up for the storage it belong to somebody else it was bought out ever since then I have received a email telling me that I have not paid and it is a friendly reminder that I need to do so that's all well and good but I auto pay them automatically taken out of my bank account I did this for just such a reason as to not have any hassles and heartaches I have spoken to them numerous times and they say it's an robo call and there's nothing they can do that's bullshit if you can add nam... read more

Mike Magee's profile image
Mike Magee 
2 years ago

Arguably over priced Clean, dry, good lighting and access. Over priced for the area, especially for 10+ year tenants. 

Paul Mahoney's profile image
Paul Mahoney 
2 years ago

Clean and bright but rental costs can increase. 1. Clean and bright are good qualities. Significant price jump for monthly rent is not good at all (after you took over the facility). 2. Added insurance premium should be an option. After showing that our homeowner's insurance covers the rental unit you stopped charging that fee for a few months and then started charging it again. Those 2 issues give the impression that your first priority is to maximize revenue from your customers . 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.8 star rating with 329 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open on Saturday at 10:00 a.m.