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At Prime Storage, we know your Life Demands Space® - and you can find the space you need at Prime in Salem, MA. Our location on Congress Street features climate controlled units and outdoor vehicle storage for your car, boat, or camper. We also offer perks like 24-hour access (for an additional fee), free use of a moving truck for new tenants, on-site carts and dollies to help with your move-in, and more. Find the storage space you need, whether you're a homeowner, business owner, or local student. So, what are you waiting f... read more
27 Congress Street, Suite 100A, Salem, MA, 01970, United StatesGet directions
|Mon||10:00 a.m. to 6:00 p.m.|
|Tue||10:00 a.m. to 6:00 p.m.|
|Wed||10:00 a.m. to 6:00 p.m.|
|Thu||10:00 a.m. to 6:00 p.m.|
|Fri||10:00 a.m. to 6:00 p.m.|
|Sat||10:00 a.m. to 4:00 p.m.|
Prime Storage has a 4.7 star rating with 281 reviews.
Prime Storage is closed now. It will open on Tuesday at 10:00 a.m.
Expensive The late fee alone is rediculous. I have been 3 days late and each time get charged an extra $30. I will be moving to a different storage space very soon.
Have recommended to 2 others who have rented space there The People that work in Salem make the facility what it is Friendly & always there when needed
Clean, good local people, but unforgiving during the pandemic I've been pretty vocal and have written to the management about this. The pricing is good comparably, the place is clean, and the customer service - who ultimately don't seem to have a say or an influence - are great. However, there's a pandemic and this facility is the only provider (I'm not really sure what to call them) that hasn't considered that the pandemic may have affected their customer's ability to pay. I've heard that they have extended the time before ... read more
Great Experience The staff at the Salem Massachusetts location has been incredible with regards to customer service and responsive to any needs. I in fact had somebody join when I did because of my experience there
Excellent Great storage area good services always clean great security I recommended to everyone
Very happy with prime storage I worked with a wonderful rep and got an excellent deal on a storage unit, super convenient and perfectly sized for my needs. The price I pay here was half of what I could get at a competing company, my items stay safe and dry, they have excellent customer service, and I can come and go as I please. The storage building itself can seem is a bit eerie if you are alone (with long empty hallways and lights turning on as you go from area to area) so just be aware of that. I wouldn't hesitate to reco... read more
I was disappointed that they doubled the rate in one year. I said it above I was disappointed with the rate increase last year.
Prices too high. Went up drasticly Our storage container was adequately priced with the old company. When you took over the price went up over 50 more a month.
No Problems so far. Never had any problems with storage or customer service.