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Prime Storage

4.8

About this business

At Prime Storage, we know your Life Demands Space® - and you can find the space you need at Prime in Salem, MA. Our location on Congress Street features climate controlled units and outdoor vehicle storage for your car, boat, or camper. We also offer perks like 24-hour access (for an additional fee), free use of a moving truck for new tenants, on-site carts and dollies to help with your move-in, and more. Find the storage space you need, whether you're a homeowner, business owner, or local student. So, what are you waiting f... read more

Location details

27 Congress Street, Suite 100A, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8482 reviews
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Cypher's profile image
3 years ago

Great facility very clean great customer service and great security Well kept facility clean great customer service and great deals 

Amy's profile image
3 years ago

Expensive The late fee alone is rediculous. I have been 3 days late and each time get charged an extra $30. I will be moving to a different storage space very soon. 

Harry Beach's profile image
Harry Beach 
3 years ago

Have recommended to 2 others who have rented space there The People that work in Salem make the facility what it is Friendly & always there when needed 

Ellen Damsky's profile image
Ellen Damsky 
3 years ago

Clean, good local people, but unforgiving during the pandemic I've been pretty vocal and have written to the management about this. The pricing is good comparably, the place is clean, and the customer service - who ultimately don't seem to have a say or an influence - are great. However, there's a pandemic and this facility is the only provider (I'm not really sure what to call them) that hasn't considered that the pandemic may have affected their customer's ability to pay. I've heard that they have extended the time before ... read more

Matthew Hazlehurst .'s profile image
Matthew Hazlehurst . 
3 years ago

Great Experience The staff at the Salem Massachusetts location has been incredible with regards to customer service and responsive to any needs. I in fact had somebody join when I did because of my experience there 

Joel Vega's profile image
Joel Vega 
3 years ago

Excellent Great storage area good services always clean great security I recommended to everyone 

Joanne's profile image
3 years ago

Very happy with prime storage I worked with a wonderful rep and got an excellent deal on a storage unit, super convenient and perfectly sized for my needs. The price I pay here was half of what I could get at a competing company, my items stay safe and dry, they have excellent customer service, and I can come and go as I please. The storage building itself can seem is a bit eerie if you are alone (with long empty hallways and lights turning on as you go from area to area) so just be aware of that. I wouldn't hesitate to reco... read more

patricia d baker's profile image
patricia d baker 
3 years ago

I was disappointed that they doubled the rate in one year. I said it above I was disappointed with the rate increase last year. 

Lisa's profile image
3 years ago

Prices too high. Went up drasticly Our storage container was adequately priced with the old company. When you took over the price went up over 50 more a month. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.8 star rating with 482 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.