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Puyallup Heating & Air Conditioning

4.5

About this business

Location details

130 15 St SE, Puyallup, WA, 98372, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:00 p.m.
Tue7:30 a.m. to 4:00 p.m.
Wed7:30 a.m. to 4:00 p.m.
Thu7:30 a.m. to 4:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.5439 reviews
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Veronica G.'s profile image
Veronica G. 
rating
3 weeks ago

I have had the absolute pleasure of using this company twice now. Once last December when my furnace stopped working and again today when it wouldn't stay on long enough to heat the house. Anthony M showed up on time and ready to get to work. He was patient with me (and my cat who was very extremely curious) and he didn't mind that I hung out while he worked so I could understand more about my furnace system. The fix was something simple, yet again. Last year it was a dirty filter, this year it was a tiny bit of tube. ... read more

Business response:

Thank you so much for sharing your experience, Veronica! We’re glad Anthony was able to help get your heat restored again and take the time to explain everything along the way—even with a curious cat keeping an eye on things. We appreciate your trust in our team and are happy we could help make sure your home stayed warm for the holidays. Thank you for choosing Puyallup Heating & Air Conditioning. 

Ashley M.'s profile image
Ashley M. 
rating
4 months ago

Had a wonderful experience with tech Anthony M. He was professional, efficient, and still made sure I had all my questions answered. He also provided me with explanations for possible problem areas that were fixed. Also, the estimated cost was reasonable, and my total was less than expected! I will definitely use Puyallup Heating and Air Conditioning again! 

Business response:

Hi Ashley, thank you for the positive feedback and for choosing Puyallup Heating & Air Conditioning! We're glad to hear Anthony was professional, efficient, and took the time to answer all your questions while keeping costs reasonable. We’ll be sure to share your feedback with him, and we look forward to assisting you with your future HVAC projects. 

David H.'s profile image
David H. 
rating
5 months ago

We've used this company for regular gas furnace inspections and maintenance for several years. They exclusively carry Carrier equipment. This winter the furnace shut down on literally the coldest day of the year. Puyallup Heating and Air quickly came out diagnosed the problem and fast tracked installing a replacement furnace. They saved us some money by downsizing the furnace to a more appropriate BTU size. Installation day went smoothly and techs had support from supervisors over the phone. No problems with permits. Everyth... read more

Business response:

Thank you for the great review and for choosing Puyallup Heating & Air Conditioning, David! We're pleased to hear our team was able to respond quickly and get your new furnace installed during such a critical time. We’ll be sure to share your kind words with the crew. We appreciate your trust in us and look forward to assisting you with any future HVAC needs! 

Keith D.'s profile image
Keith D. 
rating
7 months ago

Had an unfortunate issue when my furnace failed after 19 years - a good run IMO - and needed to replace. I called a few local HVAC companies and scheduled estimates as well as requested referrals from some colleagues. Puyallup Heating and A/C was one of the referrals and I can see why! The estimator was the most professional and least aggressive of all four who we had over, he didn't push their extra services that were unnecessary as others did and had the best price! They scheduled install and the team was awesome - showed ... read more

Business response:

Thank you for the great review and for sharing your experience, Keith! We're glad our team made the process smooth and professional—from the estimate to the installation. We’ll be sure to share your feedback with the crew. We’re happy to hear your colleague recommended us and that we could deliver on that referral. We look forward to assisting you with any future HVAC needs! 

Raquel P.'s profile image
Raquel P. 
rating
a year ago

Every time Jason Flynn services our heat pump system he has exemplified both professionalism and excellent customer service. He is a hard worker with deep knowledge and expertise in the home heating and air conditioning service industry. His pleasant and courteous demeanor with every visit has not gone unnoticed. I enthusiastically recommend him for any of your heating and cooling needs. Although Patrick who accompanied Jason's on his latest visit in a support role was new to me, he was professional and courteous as well. 

Mike S.'s profile image
Mike S. 
rating
a year ago

They did a great job installing my heat pump and furnace. Then, when we had trouble with it several months later, due to a tripped outlet, not due to anything with the system, they came out, got it back up and running and were super nice and efficient. They came out immediately when I got in touch. I strongly recommend. 

Ruth A J.'s profile image
Ruth A J. 
rating
a year ago

My AC wasn't getting as cool as it should. I called on the weekend and Anthon y was out on Monday. Super friendly and polite. He checked everything out and now it is cooling my house so well. So reasonably priced. I highly recommend them at anytime. 

Timothy H.'s profile image
Timothy H. 
rating
a year ago

Outstanding customer service always professional I would recommend this company to anybody 

Resort Royal 1.'s profile image
Resort Royal 1. 
rating
a year ago

I was recently presented the opportunity to use Puyallup heating and air-conditioning. Their service department was great and their field technician was even better. They got my heater up and running on the same day I called at a very minimal service and parts charge. You can expect great service. 

Business response:

Hello. Thank you for choosing Puyallup Heating and Air Conditioning and for the kind words about the service you received. We are glad to have been able to help you and get your heater functioning again. 

Frequently asked questions about Puyallup Heating & Air Conditioning

How is Puyallup Heating & Air Conditioning rated?

Puyallup Heating & Air Conditioning has a 4.5 star rating with 439 reviews. 

When is Puyallup Heating & Air Conditioning open?

Puyallup Heating & Air Conditioning is closed now. It will open tomorrow at 7:30 a.m.