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130 15 St SE, Puyallup, WA, 98372, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I contacted Puyallup Heating and Air Conditioning for an emergency repair on my mother's heating system. The system was off and her home was below 50 degrees. Kattie told me she had a technician just finishing a job and she would send him to my mom's house next. Within 1 hour, Daniel Kelly arrived. And within an hour of arriving Daniel was able to find the problem and repair the heat pump. I was very pleased with the experience from start to finish. Thanks Kattie and Daniel. Mark T
Business response:
Thank you Mark for sharing about your experience with our service department and the work Daniel did to repair your heat pump.
A/C stopped working on a hot day. They set up appt for the next day. Appt range 11-1 and they showed a bit before 1. Jason and (I think) Jacob were both super friendly and professional. Diagnosed and repaired under 30 mins. Overall prices may not be the cheapest, but responding the very next day with obviously very knowledgeable and professional technicians has definite value in today's world. The fact that they showed on time and were friendly and polite is icing on the cake. I definitely recommend this business.
Business response:
Hi Joann, thank you for choosing Puyallup Heating & Air Conditioning. We are glad to hear about your positive experience with our technicians and we appreciate the great review! We look forward to assisting you with your future HVAC projects.
We had Mark come out to our home today with our first tiny concern after they installed a new furnace and a/c for us! Mark took care of the issue immediately, Mark explained everything to us! I just want Puyallup Heating & Air to know how fortunate they are to have Mark on their team! Sincerely, Mark & Bobbie Lynn
Business response:
Mark, thank you for the great review and for choosing Puyallup Heating & Air Conditioning for your HVAC services. We are happy to hear about the great service you received from outrtechnician Mark and look forward to working with you again in the future!
Erik came out to do an estimate. I had mistakenly cancelled our service appointment thinking it was this one. He kindly set me straight and agreed to help schedule a technician to come out, then discussed the estimate options with me in case a repair would work. Sincerely appreciate the kindness. On time and very clear about how far out service would be, parts, and the most cost effective way to get what we needed.
Business response:
Hi Mary Elizabeth. Thank you for your five-star review of the Puyallup Heating team. We're happy we could help. We are here for you whenever you need us!
We woke up to a cold house this morning. After calling another company that replied with a service date of March 10th, I called Puyallup Heating. Puyallup heating had a tech at our house by 12:30pm. Outstanding response. Anthony was the HVAC tech that arrived after a convenient text message advising me of arrival. Anthony was professional, performed necessary diagnostics and fixed our heating problem within 20 min. He explained clearly what had malfunctioned. No parts required to fix. Thanks Anthony and Puyallup Heating. I... read more
Business response:
Hi Keith. Thank you for your five star review! We love hearing that you pleased with your service experience with Anthony and we are glad we could help solve your heating issue. Please call us if there is anything else we can ever help with.
I called and they were able to come out right away! Jason found the sensor in the furnace that wasn't working and fixed it in no time. 10 stars! Thank you!
Business response:
Thank you for your great review, Eric! We're glad that Jason could help get your furnace back up and running for you and your family. We appreciate the opportunity to assist you and are here if there is anything else you may need in the future.
We were so impressed by Puyallup Heating. We had a really bad experience with a Eastside furnace company and we're apprehensive about finding a good furnace repair in the South end for our rental. We did have to make a extra effort to arrange a consultation but we are so happy with the professional, prompt, installation of a replacement gas furnace. We had no heat and they made a extra effort to get the installation ASAP. We will be repeat customers and are happy to have this family owned reliable company to recommend to f... read more
Business response:
Hi Debbie. We appreciate your five star review! Thank you for allowing us to assist you with the replacement of your gas furnace. We're happy we could get you in quickly. Please call us if there is anything else we can help you with!
I had my gas fireplace cleaned & Jason did an excellent job. He was professional, friendly & courteous. My fireplace is cleaner than ever before. I would recommend this company & again jason was great.
Business response:
Hi Lavanda. Thank you for the wonderful review! We appreciate your positive feedback about Jason and will pass along your kind words to him. Thank you for trusting us with your fireplace - we hope you think of us if you need help with any other air conditioning or heating services.
This was my first time using this company and I was very impressed. I called this morning because our furnace was not working, they squeezed me in and had it fixed by 12:30. They were very friendly and professional. I will definitely use them again!
Business response:
Hi Heather. The Puyallup Heating & AC team is glad that we could help with your furnace! We appreciate your great review and are happy to hear that you were pleased with the service you received. Please call us if you need help with anything else!
Puyallup Heating & Air Conditioning has a 4.5 star rating with 439 reviews.
Puyallup Heating & Air Conditioning is closed now. It will open tomorrow at 7:30 a.m.