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RainSoft A & B Marketing

4.5

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Location details

6930 Bonneval Rd, STE 1, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.51,020 reviews
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Martha Galicia's profile image
Martha Galicia 
5 years ago

It’s so sad they hire racist people. This is what one of their employees posted. It’s a shame and embarrassment to have people like this represent your company. 

Business response:

She says she works in Victorville, California. Our office is in Jacksonville, FLorida. Please contact the Victorville RainSoft and discuss with them. We do not employee this person. 

Kevin Michael's profile image
Kevin Michael 
5 years ago

I have had the RainSoft equipment for about 1.5 years and it is no longer working. The product is complete trash. Do not buy a RainSoft system! They are overpriced and ineffective. Their customer service does not want to offer any assistance or support to rectify the issue without charging you more money. Might I also add, that our salesperson was extremely pushy and arrogant. DO.NOT.BUY.RAINSOFT. 

Quise Ward's profile image
Quise Ward 
5 years ago

Chris was nice and then he became very aggressive. If you're wanting a customer to purchase your product. Things I feel should be understood. You're in the customer's house so always respect their home. Don't inform them you have to call your office to inform the company that the customer doesn't want to purchase their product. A customer should never feel you're imposing something on them especially after being told several times they can't do something. I customer shouldn't be asked to call a mom or anyone to purchase you... read more

Edie Irene's profile image
Edie Irene 
recommend  Recommended
6 years ago

Stacked cases of bottled water taking up room in the pantry? Gone. Litter box smell? Gone. Water spots on my dishes? Gone. Murky tap water? Gone. 🙌 

Business response:

Thank you. Enjoy your clean RainSoft Water. 

Curtis Vincentz's profile image
Curtis Vincentz 
6 years ago

This is an EXTREMELY late review, but only because I have done everything in my power to have nothing to do with this company. I purchased my home back in 2016 and had a representative from “Discovery Marketing” selling rain soft equipment that came to my home to sell this water filtration system. Needless to say, the representative was extremely pushy to purchase the system and that we only had the short time of him being in our home to pull the trigger. The gentleman “Keith Schmidt” ran through the paperwork, and financi... read more

Business response:

Again, Curtis, we are not Discovery Marketing. All of the RainSoft distributors are independent businesses. If you are attempting to expose your treatment, you are doing it to the wrong company. I’m sure if you contacted the management at Discovery Marketing, now known as Florida Energy, Water and Air. They would be happy to address any of your issues. However, posting your complaint to our FaceBook page does absolutely nothing to help your situation. Posting it twice, with the knowledge that we aren’t your the company... read more

Sheryl Horne Brazier's profile image
Sheryl Horne Brazier 
6 years ago

I bought their system in August & was told I would get 5 year supply of cleaning products to offset some of the cost And have used the products as directed and I am out in only 5 months & they say that if I want more I will have to pay 

Business response:

Hello Mrs. Brazier, I sincerely apologize for the delay in responding to your issue. I just wanted to review the Super Concentrated Soap Package we delivered to you on August 15, 2018, included; 4 liters of Automatic Dish Powder which will do up to 800 loads of dishes 2 liters of Liquid Dish Soap which is equivalent to 10 - 25oz bottles 2 liters of a Multipurpose Cleaner which is equivalent to 135 - 32oz bottles 2 liters of Glass Cleaner which is equivalent to 135 – 32oz bottles 10 liters of Laundry Soap which is equivalen... read more

Gaylon Sperle's profile image
Gaylon Sperle 
7 years ago
Greg Lomax's profile image
Greg Lomax 
7 years ago
Mary Lee's profile image
Mary Lee 
7 years ago

Unfortunately this company was completely deceptive. I completed an in-store survey and was told I might get a call about water testing for research purposes along with a gift card for participation. When they called to schedule, I verbally confirmed with the representative that this was NOT a marketing ploy and that this was for a local research study on water quality. I was told that the test would last for half an hour. The next day, we ended up sitting through an hour and a half demonstration of a $9000 product that... read more

Frequently asked questions about RainSoft A & B Marketing

How is RainSoft A & B Marketing rated?

RainSoft A & B Marketing has a 4.5 star rating with 1,020 reviews. 

When is RainSoft A & B Marketing open?

RainSoft A & B Marketing is closed now. It will open at 9:00 a.m.