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Relax The Back
- Furniture Stores
- Pasadena, CA
About this business
Location details
709 E Colorado Blvd, #101, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The team really knows its stuff, from sales to delivery. We had planned to stop by before delivery to have the controls set, but traffic and other commitments got in the way. But the person working that day (June 12, if I remember correctly) made a video for me showing me how to adjust all of the settings. Major kudos!! The chair was delivered the next day, and I had no trouble with the settings.
Business response:
Hello Gerald- Thanks again for your purchase of the Anthros chair. Also, thanks for leaving us a 5 start review. I will forward your kind words to Frankie. Best- Aaron
Aaron is great. Answered all my questions.
Business response:
Hi Michael- Thanks for taking the time to leave this 5 star review. I hope you and your wife are enjoying you Tempurpedic Adjustable Base and Mattress. Let me know if you need anything else. All the best- Aaron
We had unusual needs, and you helped us get what we needed.
Business response:
Thanks for the review, Richard. Let us know if we can be of any further assistance. Sincerely- Aaron
We replaced a chair we bought here 20+ years ago--so pleased with the quality and durability of the first one that we came back. Roman, the salesperson in the Pasadena office, was very knowledgeable and able to identify which chair matched our needs. Ordering and delivery was a very efficient and smooth process. Thank you.
Business response:
Hi Susan- Thanks for leaving such a great review for Roman. I hope your massage chair is relieving all of your discomfort and stress. Kindly- Aaron, Store Manager
Easy to access testing out options in store. Aaron was so helpful, training us on the controls and describing and demonstrating features. Delivery was timely and helpful; the workers were careful and competent, and quick. And we love our Hale chair!
Business response:
Hi Dan and Sophie- I'm so happy to hear your overall experience at our store meet your expectations. Thanks for leaving such a kind review. I hope the chair is providing the comfort and support your were hoping for. Thank again- Aaron
Our massage chair offers so many different choices, and they all feel great!
Business response:
Hi Cynthia- Thanks for the review and I'm glad you are enjoying your chair. Please feel free to reach out or stop in if you need any help getting comfortable with all the settings and programs on the Cozzia QiXe Pro chair you guys purchased. Kindly- Aaron
Frankie was welcoming, knowledgeable, low-key, and patient. Thanks to her, I am highly confident that I purchased the perfect office chair to fit my needs.
Business response:
Hi Gerald- Thanks for the review and the kind words about Frankie. She's been with the company for over two decades and really knows her stuff. Your Anthros chair should be arriving soon and once we have it assembled we will contact you to come in to review the adjustments. Thanks again- Aaron
Roman instructed us on how to use the chairs to try out. H was very helpful.
I highly recommend the Pasadena Relax the Back. Earlier I left a rating of 3 because I thought the heat function was not working on my new chair. I was wrong!! It was my error because I was not using the function correctly.. Erin called and patiently talked me through the remote settings to turn on the heat. I love these guys. They are so service oriented and patient. I have purchased a bed and a chair and love them both.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 193 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.