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Relax The Back
- Furniture Stores
- Pasadena, CA
About this business
Location details
709 E Colorado Blvd, #101, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Aaron was very polite and professional. The gentlemen whodelivered my bed called to let me know when they would arrive. They came to set up the bed. We had some trouble at first trying to make sure that the bed worked properly. They stayed as long as they could to make sue that it was working properly. I want to thank them for their patience and their willingness to make sue it worked.
All option avaliable were explained well. Fell in love with the chairs as soon as we sat in them. SOLD
I have the BEST chair! And the sales staff was so helpful in getting it to me, since I live a few hours away from the nearest Relax the Back store. They were quick to respond to emails and made the experience as comfortable as my new chair!
Business response:
Hi Jane- Thanks for the 5 star review. These help our business greatly. I hope your chair is providing the comfort and support you were expecting. Kindly- Aaron
Very professional and accomodating
Excellent customer service! It was a very difficult and lengthy process because of my special needs. The zero gravity recliner that I purchased in 2015 died suddenly (motor issue) in the late afternoon of June 27th. I have mobility issues and chronic pain and it is the ONLY piece of furniture that I am comfortable in. I didn't have the time or energy to attempt to have it repaired. I needed a new one immediately. I rushed to Relax the Back in Pasadena shortly before closing. The salesperson, Roman, was very kind and compa... read more
Business response:
We are honored to hear about Roman, Aaron, and Pam's exceptional care during your challenging situation. Thank you for twenty years of loyalty!
Roman made the sale go smoothly and came to the house on his on time to help me with a problem that I had.
Aaron was great! He is very experienced, knows the product line, sells me exactly what I want, and seems to do his very best to help me in every way he can. He is the consummate professional!!!
Returned to buy a chair for my son. Pam is great. Years before, i had purchased a chair that developed an issue. It was long out of warranty and but they fixed it for me for free anyway. Old school customer appreciation!
We loved the communication, information and hands-on care. Now that the chair has been delivered we cannot get out of it. We would like to just drop by to visit Aaron and Roman. Thanks, Ursula
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 184 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 11:00 a.m.