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Relax The Back
- Furniture Stores
- Pasadena, CA
About this business
Location details
709 E Colorado Blvd, #101, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I have my vertebra fused and could not sleep in a bed. Relax the back found me the perfect bed. Now I sleep on a cloud!
Business response:
Hi John and Sandy- Thank you for taking the time to leave us a 5 star review. I know how important it was for you to find the right Adjustable Bed and I remember how critical the angles needed to be to alleviate your serious back issues. I'm very happy to hear that the Harlequin Adjustable system is providing the relief and support you were expecting. Thank you for your long term patronage of our store! Kind regards- Aaron
Aaron was helpful in explaining the difference in the items I looked at and made sure the Sacro Ease seat was adjusted to fit me. He's very knowledgeable and helpful.
Business response:
Hi Kim- Thanks for the great 5 star review. I'm glad your new Sacroease is working well. I know this isn't the first one you purchased from us. Thank you for continuing to support our business for all of these years. Best- Aaron
I ordered my chair over the phone with Aaron and he was great. Very helpful
Business response:
Hi Merna- I really appreciate you taking the time and leaving us a 5 star review. Your Andrew Le Blanc Zero Gravity Recliner should be arriving to you any day now. I know this is the second one you have purchased from us. Thank you for being a loyal client for decades! Hope to talk to you soon. Regards- Aaron
The store manager was great! Now we’re waiting for our custom chair to be Delivered
Business response:
Hi- Thanks for the 5 star review!! The chair should be arriving any day and as soon as it is in our possession I will contact you to make delivery arrangements. I'm still looking for to trying Mijares. All the best- Aaron
Great personalized service!
Roman did a wonderful job but the chair came without the heat feature which is very important to me. I have contacted the company but they replied by email that it would take several days to answer my request for service.
Business response:
Hi Audrey- I just hung up the phone with you and I'm glad I was able to walk you through how to turn the heat on, on your new chair. The remote on the Gravis Recliner isn't super intuitive and you are not the first person who had a concern. As I mentioned, if you ever have an issue with the products you have purchased from the Pasadena store, please call us first. We are often your best source for immediate support. I'm glad we got it all resolved and I'm super happy that you love the Harlequin bed you purchased from us las... read more
I was totally satisfied by the service at Relax the Back. A job well done you met all my needs.
Excellent I was very satisfied
Aaron went above and beyond helping me find just the right chair and then fine tuning the adjustments. You couldn't ask for better customer service. And the inventory is amazing. Something for everyone.
Business response:
Hi Leni- Thank you for your kind words. It's been a pleasure working with you and I know we had a couple challenges getting your chair perfect in the beginning, but I am so glad everything has worked out so well. All the best- Aaron
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 171 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 11:00 a.m.