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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience, smooth and fast, friendly people, great environment
Business response:
We are thrilled to hear about your wonderful experience with us! Your feedback about our smooth and efficient process means so much to our team. We're delighted that you found our staff welcoming and that the overall atmosphere made your visit comfortable. At Reliable Cars, we strive to create exactly this kind of positive experience for every customer who walks through our doors. Thank you for taking the time to share your thoughts - it truly brightens our day to know we exceeded your expectations.
They explained everything they did and did it in a timely way
Business response:
Your positive experience means so much to us! We understand how important clear communication is when you trust us with your vehicle, and we're delighted that our team took the time to walk you through each step of the process. Providing efficient service while keeping you informed every step of the way is exactly what we strive for at Reliable Cars. Thank you for choosing us and for taking the time to share your wonderful feedback.
Very friendly and helpful service personnel. One recommendation would be a clearly marked service entrance where arriving customers are met immediately by a service technician for checkin.
Business response:
We are happy to hear that our service team provided such welcoming and supportive assistance during your visit. Your positive feedback about our staff means a great deal to us. We truly appreciate your thoughtful suggestion regarding clearer signage for our service area and having someone available to greet customers right away. Your input helps us continue improving the experience for everyone who visits Reliable Cars, and we will certainly consider how we can make the arrival process even smoother for future visits.
I love that they do a video walk around of your car explaining what they are doing and ask you to ok it.
Business response:
We are privileged to hear about your positive experience with our video walkthrough process. Your appreciation for the detailed explanation of our work and our commitment to getting your approval before proceeding means a great deal to us. We believe in keeping our customers fully informed throughout the service process, and it's wonderful to know that this approach resonates with you. Thank you for choosing Reliable Cars and for taking the time to share your feedback.
Very courteous and professional.
Business response:
We genuinely admire your kind words about the courteous and professional service you experienced. Your feedback about the respectful treatment you received means so much to our team at Reliable Cars. We work hard to ensure every customer feels valued and well-cared for throughout their experience with us. Thank you for taking the time to share your positive experience with your 2025 Subaru Forester Touring.
Always happy with service personal and the service is always great!
Business response:
We are absolutely thrilled to hear about your consistently positive experiences with our team. Your satisfaction with both our service staff and the quality of care you receive means everything to us at Reliable Cars. It's wonderful to know that we continue to meet your expectations and provide the reliable service you deserve. We truly value your trust and look forward to serving you for many years to come.
Everything went very smoothly.
Business response:
We are absolutely thrilled to hear that your experience with us was seamless from start to finish. Your satisfaction means everything to us, and we're delighted that we could make the process effortless for you. Thank you for choosing Reliable Cars and for taking the time to share your positive feedback. We look forward to serving you again in the future.
It was prompt, thorough and well done given they were extremely busy that afternoon.
Business response:
We greatly appreciate your wonderful feedback about our service. It means so much to us that you found our work to be efficient, comprehensive, and of high quality, especially during what was a particularly hectic day for our team. Your understanding of our busy schedule while still recognizing the care we put into our work truly brightens our day. Thank you for choosing Reliable Cars and for taking the time to share your positive experience.
Excellent customer service and service completed right on time.
Business response:
Thank you for your kind words about our customer service and timely completion. We appreciate your feedback and look forward to serving you again at Reliable Cars.
Reliable Cars has a 4.4 star rating with 2,974 reviews.
Reliable Cars is open now. It will close at 8:00 p.m.