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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very friendly and comfortable waiting area
Business response:
Thank you for your review! It is great to hear that you felt comfortable during your visit. We put a lot of care into making sure our waiting area is a welcoming space, and it means a lot to know that came through for you. We look forward to seeing you again!
Everything was great except check in which was very slow.
Business response:
Thank you for your feedback! We're glad your overall experience was great and apologize for the slow check-in. We'll use your input to improve our process. Thank you for choosing Reliable Cars!
They did everything I asked and informed me along the way.
Business response:
Thank you! We're glad we could keep you informed and meet your needs. We look forward to working with you again in the future!
They always do well for me! My service provider, Jonathan, is always super professional and courteous!
Business response:
Thank you, Jennifer! We're thrilled you consistently have great experiences with us. Jonathan is a valued team member, and we're glad his professionalism leaves a great impression. We look forward to serving you again!
They did great! Ryan answered all of my questions and kept me informed. Also got a carfax report on used car that I did not buy from them, but received because it was the first time they serviced this vehicle under my ownership. Very happy!
Business response:
Thanks for sharing your experience! We're glad Ryan kept you informed and answered all your questions. We hope to see you again soon!
Everything was great. You will definitely be taking care of my car.
Business response:
Thank you for your wonderful feedback! We look forward to being there for all your car care needs and are happy to have earned your trust!
It was professional and thorough. My tech was extremely helpful.
Business response:
Thank you for the wonderful feedback! We're glad our technician was helpful and the service felt professional and thorough. We look forward to seeing you next time!
Service was done well and on time. What we don't like is that every time we bring our car in for service, there is an entirely new crew of check in folks. Several years ago when we brought in our 2020 Subaru for services, I could count on seeing the same folks each time. They remembered me and my car and this is important to me. Current service folks are pleasant, but always unfamiliar. Why can't you keep the same people in the service bay? Also, the phone-in scheduling is a joke and a pain. It is easier for me to come to th... read more
Business response:
We're glad to hear your vehicle was serviced thoroughly and on time, and we appreciate your feedback about the overall service experience. Our goal is to provide dependable care while creating a consistent, convenient experience where customers feel recognized and supported each time they visit. We value your continued trust in our team and would welcome the opportunity to connect you with Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com.
The experience was fantastic. The Techs were extremely polite and professional. The Video they provided of the service was greatly appreciated and unexpected. Their communication throughout the service was top notch.
Business response:
Thank you for the kind words! We're thrilled our technicians impressed you and that the service video was a pleasant surprise. We look forward to seeing you again!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,226 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.