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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I like a facility that is clean and organized when I initially arrive on site. When I observe a facility like Reliable Subaru, it's a measuring stick of what right looks like. Couple that with a customer focused service advisor (Kyle ) and staff. . . I know I'm in the right place to get my vehicle serviced.
Business response:
We are delighted to hear about your positive experience with our clean and organized facility. Your observation about our standards means a great deal to us, as maintaining an environment that reflects quality and professionalism is something we take seriously. It's wonderful to know that Kyle and our team provided you with the customer-focused service you deserve. We appreciate you choosing Reliable Cars for your vehicle service needs and look forward to continuing to meet your expectations.
I worked with 2 very experienced & knowledgeable Subaru gurus - Cindy helped me make my decision on which model I really wanted & she knew every detail on the specifics which supported my Consumer Reports research. She is totally awesome! Bryon helped me finalize my purchase when Cindy had a family emergency that required an absence. His patience & timely assistance helped me get my Subaru when I needed it. Both are highly recommended for anyone shopping for a new or pre-owned vehicle in Springfield area. And Thank you Cory ... read more
Business response:
Thank you for the wonderful review! We're thrilled that Cindy provided you with detailed model information that complemented your research, and that Bryon ensured a smooth purchase process despite the circumstances. We're also glad Cory helped you through the final paperwork efficiently. Your recommendation means everything to us, and we're so happy you found your perfect Subaru!
Serviced my car and washed it! Driver took me home and then came back to pick me up when my car was ready. Reliable Cars has the best customer Service!
Business response:
Thank you for sharing your wonderful experience with our vehicle service and care. We're truly glad to hear that our comprehensive approach to servicing your vehicle and providing a complimentary wash met your expectations. It's heartwarming to know that our courtesy transportation service made such a positive difference in your day, ensuring you could get home comfortably and return conveniently when your vehicle was ready. Your kind words about our customer service approach mean everything to our team at Reliable Cars. We ... read more
All went well and it was done in a reasonable amount of time.
Business response:
We are thrilled to hear that everything went smoothly for you and that we completed your service within a timeframe that worked well for your schedule. Your satisfaction with the overall experience means a great deal to us at Reliable Cars. Thank you for taking the time to share your positive feedback about your visit.
Excellent . Replaced a recall part and did an inspection on car.
Business response:
Thank you for your review! We are delighted to hear that you had such a positive experience with us. It's wonderful to know that we were able to take care of the recall part replacement and complete your vehicle inspection efficiently. Your 2025 Subaru Forester Touring is in great hands with our team, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to provide you with reliable service for all your automotive needs.
Fast and efficient, car was fixed when they said it would be.
Business response:
We greatly appreciate your positive feedback about our service. It's wonderful to hear that we provided quick and reliable assistance with your vehicle repair. Meeting our promised timeline while delivering quality work is something we strive for with every customer. Your experience with our team at Reliable Cars truly makes our day, and we're grateful you took the time to share these kind words about the prompt service you received.
It was great they took good care of my car
Business response:
We are thrilled to hear about your wonderful experience with us! Your satisfaction with the care your vehicle received means everything to our team at Reliable Cars. We take pride in providing excellent service and ensuring every customer feels valued. Thank you for choosing us and for taking the time to share your positive feedback!
I had a battery failure within warranty. They teplaved the battery at no charge
Business response:
We are happy to hear that we could take care of your battery replacement under warranty without any cost to you. Your experience with our warranty service demonstrates our commitment to standing behind the vehicles we sell. We truly appreciate you taking the time to share your positive experience with Reliable Cars, and we look forward to continuing to serve you and your Hyundai Santa Fe Calligraphy in the future.
They helped take care of a problem fairly and quickly.
Business response:
Thank you for sharing your experience with us, Shannon. We truly value hearing that we were able to address your situation in a timely and fair manner. Your feedback means a great deal to us, and we are pleased that our team could provide the level of service you needed. We appreciate you taking the time to share your thoughts about your experience with Reliable Cars.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,974 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.