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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This service center is amazing. I drive 1.5 hours (one-way) to this dealership when there is one literally 30 minutes from me. Prompt, professional, love the video walk around with the mechanic. As a female with very basic automotive knowledge, I don't feel like I'm being taken advantage of. And if I voice a concern I'm actually listened to. Seriously. I don't have any ties to the company or employees, not incentivized. Best shop I have ever done business with.
Business response:
Thank you for your wonderful feedback, and for making that drive to see us time and time again. It means a lot to know that the video walkthroughs, attentive service, and honest communication have made such a difference in your experience. We work hard to make sure every customer feels heard and respected, and it is great to hear that comes through. We look forward to seeing you at your next visit.
Very good communication today
Business response:
We are grateful to hear that your experience with us today stood out, especially when it comes to communication. Keeping our customers informed and feeling heard is something we take seriously, and it means a lot to know that came through during your visit. We hope to see you again soon!
Service was good. Everything done on time.
Business response:
We are happy to hear that your service experience went smoothly and that everything was completed on time. Knowing that our team delivered on that is something we take pride in. We hope to see you and your 2026 Outback again whenever you need us.
Professional from start to finish.recommend Casey as a service advisor.
Business response:
We are absolutely thrilled to hear that your experience was professional from start to finish. It means a lot to know that Casey made such a positive impression, and we will be sure to pass along your kind words. Thank you for taking the time to share your feedback and for the recommendation.
Very nice, knowledgeable. They meet you at the car with no wait. They text you letting you know the progress. They care about the customers.
Business response:
We are pleased to hear that your visit went so smoothly. Knowing that our team was able to greet you promptly, keep you informed along the way, and make you feel taken care of means a great deal to us. We look forward to seeing you again the next time you need anything for your Santa Fe.
I was a little unsure of what to expect because it was my first service visit. My service tech was friendly and checked in on me as I waited. The waiting area was clean and stocked with snacks/drinks. I appreciate the video of the inspection.
Business response:
Thank you for sharing your experience with us, especially since it was your first service visit. It is great to hear that your service tech made you feel comfortable and kept you informed along the way. We are also glad the waiting area and the inspection video added to a smooth, transparent visit. We look forward to seeing you again next time!
After a long wait for the service check to be performed, the problem was resolved and covered by our warranty even though we have 125,000 miles on our vehicle.
Business response:
Thank you for sharing your experience with us. We know waiting on a service visit can feel like a lot, so we are glad to hear the issue was resolved and that your warranty came through for you, even with 125,000 miles on your Outback. We appreciate your trust in our team and hope to see you again whenever you need us.
I was in and out in less than an hour!
Business response:
We are grateful you took the time to share your experience! Knowing that your visit was quick and efficient means a lot to us. We hope to see you again the next time you need anything for your Santa Fe.
It took a little longer than expected but they are thorough
Business response:
Thank you for your review and for taking the time to share your experience. We understand that waiting a bit longer than planned is not always ideal, and we are glad to know our team's thoroughness made a difference. We hope to see you again the next time you need anything for your Santa Fe.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,226 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.