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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As always, A great job of servicing my 2018 Outback!
Business response:
Thank you for sharing this feedback with us! It is great to hear that your 2018 Outback continues to receive the care it deserves, and that your experience has been consistently positive. We look forward to serving you again!
It was outstanding. I have filled one of these out before, but I noticed it in my email so I'm sending it again.
Business response:
We are grateful to hear that your experience was outstanding! It means a lot to us that you took the time to share your feedback, even a second time around. We look forward to continuing to provide you with the same level of service on your next visit.
Everything at Reliable Subaru was perfect with one exception. Our salesman, Austin, answered all of our questions, was kind and courteous, and very knowledgeable. I would recommend him every single time to anyone who might be looking for a new or used Subaru. Our only issue was when we got to the financial piece. Brad, who was there representative, was quite rude when he found out we were paying cash, $30,000, to be exact. His whole demeanor towards us changed, no incentives offered.
Business response:
Thank you for your wonderful feedback about your experience. It is great to hear that Austin made such a positive impression with his knowledge and customer care, and we truly appreciate you taking the time to highlight his efforts. At the same time, we understand your frustration with how the financial portion of your visit went. We regret that your experience in that area did not meet the standard we hold ourselves to, and we will use your feedback as we continue working to improve.
Very professional. Good service - took a little longer than expected but that is often the case with car maintenance. They gave us a free oil change with our next service to thank us for our patience.
Business response:
We are pleased to hear that your experience with our team was a professional one. We understand that longer wait times can be unexpected, and we appreciate your patience throughout the process. It is great to know that our team took steps to show their appreciation with a complimentary oil change on your next visit. We look forward to seeing you again soon.
It was nice they washed my car when they were finished and my first oil change was free
Business response:
Thank you for your wonderful feedback! It is great to hear that you enjoyed the complimentary car wash and that your first oil change was on us. We want every visit to feel worthwhile, and little touches like those go a long way. We hope to see you again next time your Tucson needs some attention!
It was well done with provided information and friendly customer service.
Business response:
Thank you for your review! We are glad to hear that our team provided you with clear information and friendly service throughout your experience. That is exactly what we work to deliver for every customer who comes through our doors. We look forward to seeing you again in the future.
Always polite and professional
Business response:
Thank you for your wonderful feedback! Knowing that our team consistently delivers a polite and professional experience means a lot to us. We look forward to continuing to serve you whenever you need us.
Kayla was great! Very pleased with service and extra care taken to make sure my vehicle was operating correctly.
Business response:
Thank you for your wonderful feedback! It is great to hear that Kayla provided you with such attentive service and took the time to make sure everything was in order with your vehicle. We will be sure to pass along your kind words to her. We look forward to seeing you again at Reliable Cars!
Service was completed quickly.
Business response:
We are pleased to hear that your service was completed quickly. We know your time is valuable, and it is great to know the team was able to take care of your vehicle in a timely manner. We hope to see you again next time you need anything!
Reliable Cars has a 4.4 star rating with 3,226 reviews.
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.