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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I didn't like getting a text about my engine filter needing to be changed. I didn't see it until I had left the facility, in time to have it changed. I did like the courteous and polite technicians and the service I did receive.
Business response:
Thank you for your feedback. We apologize for the poor timing of our engine filter communication. We're glad our technicians provided courteous service and will work to improve how we communicate maintenance recommendations in the future.
Service was well done and finished in the time estimated.
Business response:
Thank you for your feedback! We're thrilled that our service met your expectations and was completed on time. Your satisfaction means everything to us, and we appreciate you recognizing our commitment to quality and reliability.
Service was completed on time.
Business response:
Thank you for your positive feedback! We're glad we could complete your service on time. Your satisfaction means everything to us at Reliable Cars, and we appreciate you choosing us for your automotive needs.
Very expensive service - over $6000, but everything seems to work well now.
Business response:
We're glad to hear your vehicle is performing well following service. Our goal is to provide thorough work that ensures reliability and peace of mind, even on larger repairs. We appreciate your feedback and the opportunity to serve you. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com if you have any questions or need further assistance.
Allowed me to work with technition throughout visit. Nice waiting area. Friendly. Informative. Part arrived quickly for follow up in 2 days.
Business response:
Thank you for the positive feedback! We're thrilled you appreciated working with our technician and found our staff friendly and informative. We're glad the part arrived quickly for your follow-up. Your experience reflects exactly what we strive for with every customer.
As always, everyone was pleasant.
Business response:
Thank you for your kind words about our team! We're so glad you consistently have a pleasant experience with us. We appreciate your feedback and look forward to serving you again.
On time, courteous, easy to make appointment
Business response:
Thank you for the positive feedback! We're thrilled to hear that our scheduling and service met your expectations. Your comments about our punctuality and courteous approach mean a lot to us.
I decided to give this service dept a second chance and I'm so glad i did. Much better and faster service. I'll definitely be back.
Business response:
We're thrilled you gave us another chance! So glad you experienced better and faster service. We look forward to serving you again.
Everything was fine. Service went well.
Business response:
Thank you for sharing your positive experience! We're thrilled that everything went smoothly and our service met your expectations. Your satisfaction means a great deal to our team, and we look forward to serving you again.
Reliable Cars has a 4.4 star rating with 2,871 reviews.
Reliable Cars is closed now. It will open at 8:00 a.m.