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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Technicians did a good job of getting my air conditioning to work, but it took a very long time.
Business response:
Thank you for your feedback. We're glad to hear that our technicians were able to resolve the issue with your air conditioning. We understand that the wait time was longer than expected and appreciate your patience. If you have any further questions or need assistance, please don't hesitate to reach out.
great service, Jordan was awesome.
Business response:
Thank you for your feedback. We're thrilled to hear that you had a great experience, and that Jordan provided awesome service. We'll be sure to pass along your kind words to him. If you need any further assistance, please don't hesitate to reach out.
Knowledgeable associates and competent service. Nice waiting room and drinks/snacks to enjoy while waiting for vehicle.
Business response:
Thank you for your feedback. We're pleased to hear that you had a positive experience with our knowledgeable team and competent service. It's great to know that you enjoyed our waiting area and amenities as well. We strive to make every visit as comfortable and efficient as possible. If you need any further assistance, please don't hesitate to reach out.
Excellent customer service.
Business response:
Thank you for your feedback. We're glad to hear that you had an excellent experience with our customer service. We always strive to provide the best service possible, and we appreciate your kind words. If you need anything further, please don't hesitate to reach out.
Great service!! Did everything that was asked.
Business response:
Thank you for your feedback! We're glad to hear that our team provided the service you expected and completed everything you asked. We appreciate your business and look forward to assisting you again in the future!
Great, Quick Service. Really enjoy they make a video showing their inspection of your vehicle.
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our quick service and enjoyed the vehicle inspection video. We aim to provide transparency and keep you informed every step of the way. We look forward to assisting you again soon!
Austin Martin was great to work with and I told him what I was looking for and within a few weeks he had my car! I'm very satisfied and would recommend him to anyone!
Business response:
Thank you for your great feedback! We're thrilled to hear that Austin was able to find the perfect car for you so quickly. Your satisfaction is our priority, and we truly appreciate your recommendation. We look forward to assisting you again in the future!
The young fellow who assisted me was polite, friendly and efficient. However during the service the computer screens were changed and I had to go in and get a tech to help me. I'm a senior citizen, computer challenged!
Business response:
Thank you for your feedback. We're glad to hear that the team member who assisted you was polite, friendly, and efficient. We apologize for any inconvenience caused by the computer changes and understand how that could be frustrating. To ensure your next visit is even smoother, please don't hesitate to ask for assistanceour team is always here to help. We appreciate your patience and look forward to serving you again!
Our service representative was very friendly and upbeat. She informed us that our three year 36,000 mile service warranty had expired even though it had not been a full three years nor were we close to 36,000 miles on our vehicle. When I questioned her about this, she found that we had not used our first service and was able to give us the majority of the service for free. When it came time for us to pay the bill, the amount we signed off on was not correct. It took her three times to arrive at the agreed-upon total for the ... read more
Business response:
Thank you for sharing your experience. We truly appreciate your feedback and understand your frustration with the issues you encountered during your service visit. To address your concerns, we encourage you to contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. He will be happy to assist you directly and ensure we address any outstanding concerns. We value your business and hope to improve your future experiences with us.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,518 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.