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RiteRug Flooring & Carpet - New Albany

4.4

About this business

Location details

5465 N Hamilton Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.4257 reviews
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Wayne M.'s profile image
Wayne M. 
3 weeks ago

Salesman was very accommodating with scheduling install. Installer did an excellent job & cleaned up afterwards.Whole process went better than I expected. I would buy carpet from Riterug again if needed 

Business response:

We love hearing this, Wayne Meyer! We truly appreciate your business and kind feedback. Thanks again, RiteRug Flooring & Carpet - New Albany  

Linda R.'s profile image
Linda R. 
3 weeks ago

I failed to get a call that the installer was coming. But after that the installers demonstrated timeliness, professionalism, competence and good people skills. , 

Business response:

We're so glad to hear you had a wonderful experience, Linda Ross! Your support means the world to us. Thanks again, RiteRug Flooring & Carpet - New Albany  

Melissa C.'s profile image
Melissa C. 
3 weeks ago

Ii was pleased with the entire process, including Ron’s assistance in selecting. Carpet, install and communication 

Business response:

Melissa Conrath, your satisfaction is our top priority—thank you for letting us know we delivered! Thanks again, RiteRug Flooring & Carpet - New Albany  

Amy And Dez H.'s profile image
Amy And Dez H. 
a month ago

Carpet was as described. Contractors showed up on schedule, were very professional and did a great job. Great experience overall. 

Business response:

It’s always a pleasure serving customers like you, Amy And Dez Hanscel! Thank you for the kind feedback. Thanks again, RiteRug Flooring & Carpet - New Albany  

Joe D.'s profile image
Joe D. 
2 months ago

Installers were very good…. Efficient and worked well as a team… cleaned well… timeframe was accurate. Communication & attention to detail in ordering and scheduling not optimal; I’m in sales so I know what I’m talking about 

Business response:

Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - New Albany customercare@riterug.com  

Cara C.'s profile image
Cara C. 
3 months ago

Professionalism from the salesperson all the way to the installers. My flooring is beautiful and I am very pleased. 

Business response:

We are thrilled that you had a great experience, Cara Caldwell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Paula V.'s profile image
Paula V. 
3 months ago

Everyone was very helpful, showed me a lot of different options and were so professional. I am so very happy with my new carpet! 

Business response:

We are thrilled that you had a great experience, Paula Volpe! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Alayna Q.'s profile image
Alayna Q. 
3 months ago

I love my new LVP flooring! It looks like real wood. The team that installed my flooring worked efficiently, talked very little and worked well together. I am very happy with my new LVP flooring. 

Business response:

We are thrilled that you had a great experience, Alayna Quick! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Charlesetta T.'s profile image
Charlesetta T. 
3 months ago

On time. Efficient. Great work. 

Business response:

We are thrilled that you had a great experience, Charlesetta Thompson! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Frequently asked questions about RiteRug Flooring & Carpet - New Albany

How is RiteRug Flooring & Carpet - New Albany rated?

RiteRug Flooring & Carpet - New Albany has a 4.4 star rating with 257 reviews. 

When is RiteRug Flooring & Carpet - New Albany open?

RiteRug Flooring & Carpet - New Albany is open now. It will close at 6:00 p.m.