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RiteRug Flooring & Carpet - New Albany

4.4

About this business

Location details

5465 N Hamilton Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.4264 reviews
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Joe D.'s profile image
Joe D. 
3 months ago

Installers were very good…. Efficient and worked well as a team… cleaned well… timeframe was accurate. Communication & attention to detail in ordering and scheduling not optimal; I’m in sales so I know what I’m talking about 

Business response:

Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - New Albany customercare@riterug.com  

Cara C.'s profile image
Cara C. 
4 months ago

Professionalism from the salesperson all the way to the installers. My flooring is beautiful and I am very pleased. 

Business response:

We are thrilled that you had a great experience, Cara Caldwell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Paula V.'s profile image
Paula V. 
4 months ago

Everyone was very helpful, showed me a lot of different options and were so professional. I am so very happy with my new carpet! 

Business response:

We are thrilled that you had a great experience, Paula Volpe! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Alayna Q.'s profile image
Alayna Q. 
5 months ago

I love my new LVP flooring! It looks like real wood. The team that installed my flooring worked efficiently, talked very little and worked well together. I am very happy with my new LVP flooring. 

Business response:

We are thrilled that you had a great experience, Alayna Quick! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Charlesetta T.'s profile image
Charlesetta T. 
5 months ago

On time. Efficient. Great work. 

Business response:

We are thrilled that you had a great experience, Charlesetta Thompson! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Katie B.'s profile image
Katie B. 
5 months ago

Ron was great and very helpful with our carpet selection. The install team was fast and efficient. Love the outcome. Thanks for all the help! 

Business response:

We are thrilled that you had a great experience, Katie Berry! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Jeff Randall R.'s profile image
Jeff Randall R. 
6 months ago

Quick and looks great! 

Business response:

We are thrilled that you had a great experience, Jeff Randall Randall! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Glenn W.'s profile image
Glenn W. 
6 months ago

The guy that comes out to measure the rooms for your company is a complete ass as we all know. After his removal all was great. You guys were professional and showed personal concern. All was quick and easy. The installers did a great job. The finished project looks great. Very pleases we chose RiteRug. Hope to do business with you again. Your company gets a 100% recommendation from us. Thank you for your kindness and a great finished product. 

Business response:

We are thrilled that you had a great experience, Glenn Wright! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Katie E.'s profile image
Katie E. 
6 months ago

Easy, pressure-free experience. Walked into rite rug and was easily able to chat with an employee, Ron, who helped me find the perfect carpet for our condo. Scheduled the visit to come measure and then set up the install appt. Both Ron and the store mgr, Chris, were very helpful and friendly. We really love our new carpet and will definitely be back if we need anything else in the future. 

Business response:

We are thrilled that you had a great experience, Katie Engel! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983  

Frequently asked questions about RiteRug Flooring & Carpet - New Albany

How is RiteRug Flooring & Carpet - New Albany rated?

RiteRug Flooring & Carpet - New Albany has a 4.4 star rating with 264 reviews. 

When is RiteRug Flooring & Carpet - New Albany open?

RiteRug Flooring & Carpet - New Albany is closed now. It will open at 10:00 a.m.