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RiteRug Flooring & Carpet - New Albany

4.2

About this business

Location details

5465 N Hamilton Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2347 reviews
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Amy And Dez H.'s profile image
Amy And Dez H. 
a year ago

Carpet was as described. Contractors showed up on schedule, were very professional and did a great job. Great experience overall. 

Business response:

It’s always a pleasure serving customers like you, Amy And Dez Hanscel! Thank you for the kind feedback. Thanks again, RiteRug Flooring & Carpet - New Albany 

Joe D.'s profile image
Joe D. 
a year ago

Installers were very good…. Efficient and worked well as a team… cleaned well… timeframe was accurate. Communication & attention to detail in ordering and scheduling not optimal; I’m in sales so I know what I’m talking about 

Business response:

Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 

Cara C.'s profile image
Cara C. 
a year ago

Professionalism from the salesperson all the way to the installers. My flooring is beautiful and I am very pleased. 

Business response:

We are thrilled that you had a great experience, Cara Caldwell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Paula V.'s profile image
Paula V. 
a year ago

Everyone was very helpful, showed me a lot of different options and were so professional. I am so very happy with my new carpet! 

Business response:

We are thrilled that you had a great experience, Paula Volpe! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Alayna Q.'s profile image
Alayna Q. 
a year ago

I love my new LVP flooring! It looks like real wood. The team that installed my flooring worked efficiently, talked very little and worked well together. I am very happy with my new LVP flooring. 

Business response:

We are thrilled that you had a great experience, Alayna Quick! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Charlesetta T.'s profile image
Charlesetta T. 
a year ago

On time. Efficient. Great work. 

Business response:

We are thrilled that you had a great experience, Charlesetta Thompson! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Katie B.'s profile image
Katie B. 
a year ago

Ron was great and very helpful with our carpet selection. The install team was fast and efficient. Love the outcome. Thanks for all the help! 

Business response:

We are thrilled that you had a great experience, Katie Berry! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Jeff Randall R.'s profile image
Jeff Randall R. 
a year ago

Quick and looks great! 

Business response:

We are thrilled that you had a great experience, Jeff Randall Randall! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Glenn W.'s profile image
Glenn W. 
a year ago

The guy that comes out to measure the rooms for your company is a complete ass as we all know. After his removal all was great. You guys were professional and showed personal concern. All was quick and easy. The installers did a great job. The finished project looks great. Very pleases we chose RiteRug. Hope to do business with you again. Your company gets a 100% recommendation from us. Thank you for your kindness and a great finished product. 

Business response:

We are thrilled that you had a great experience, Glenn Wright! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Frequently asked questions about RiteRug Flooring & Carpet - New Albany

How is RiteRug Flooring & Carpet - New Albany rated?

RiteRug Flooring & Carpet - New Albany has a 4.2 star rating with 347 reviews. 

When is RiteRug Flooring & Carpet - New Albany open?

RiteRug Flooring & Carpet - New Albany is open now. It will close at 6:00 p.m.