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5465 N Hamilton Rd, Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
FANTASTIC customer service at the New Albany location SO difficult to find personalized help and guidance since covid. Russell & Chris both took their time and spent endless hours to assist us with new carpet. Helped with details and worked with our budget. HIGHLY recommend ~ the Schragers
Business response:
We are thrilled that you had a great experience, Tamara Schrager! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
Ron and Chris were amazing! A+ customer service! They both need a raise/promotion for the service they provided which is rare these days! Will shop again here!!
Business response:
We are thrilled that you had a great experience, Matt Long! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
Chris and his team were awesome! He knew exactly what I wanted. We had a minor snafu on install, but that was corrected within 2 days. I would definitely recommend Chris and the team.
Business response:
We are thrilled that you had a great experience, Kay Knoll! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
Excellent sales staff!! Russell was great, very friendly and knowledgeable. Warehouse staff was very friendly and attentive.
Business response:
We are thrilled that you had a great experience, Ryan Carman! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
It took us quite a while to make a decision for our flooring. Everyone was very patient and helpful. We had several samples over time and even had one ordered. We appreciate the extra mike taken to assist us.
Business response:
We are thrilled that you had a great experience, Becky Thorne! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
Installers were extremely professional and completed our job much more quickly than I anticipated
Business response:
We are thrilled that you had a great experience, Marsha Zorich! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
The process of acquiring a new hardwood floor couldn’t have been more smooth. We met with Eric, discussed our need, provided details and went over the installation process. The installer did an incredible job and cleaned up after the installation. Overall, a very pleasant experience that I would highly recommend.
Business response:
We are thrilled that you had a great experience, Gary & Diane Camella! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
Service was great. I am very pleased with the products and the quality of work. I will definitely shop there again.
Business response:
We are thrilled that you had a great experience, Felicia Davis! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
Carpet install was smooth. Sales process was good & salesman (Chris) did a great job with carpet selection.
Business response:
We are thrilled that you had a great experience, David Dovell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983
RiteRug Flooring & Carpet - New Albany has a 4.2 star rating with 325 reviews.
RiteRug Flooring & Carpet - New Albany is open now. It will close at 6:00 p.m.