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RiteRug Flooring & Carpet - New Albany

4.2

About this business

Location details

5465 N Hamilton Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2325 reviews
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Tamara S.'s profile image
Tamara S. 
a year ago

FANTASTIC customer service at the New Albany location SO difficult to find personalized help and guidance since covid. Russell & Chris both took their time and spent endless hours to assist us with new carpet. Helped with details and worked with our budget. HIGHLY recommend ~ the Schragers 

Business response:

We are thrilled that you had a great experience, Tamara Schrager! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Matt L.'s profile image
Matt L. 
a year ago

Ron and Chris were amazing! A+ customer service! They both need a raise/promotion for the service they provided which is rare these days! Will shop again here!! 

Business response:

We are thrilled that you had a great experience, Matt Long! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Kay K.'s profile image
Kay K. 
a year ago

Chris and his team were awesome! He knew exactly what I wanted. We had a minor snafu on install, but that was corrected within 2 days. I would definitely recommend Chris and the team. 

Business response:

We are thrilled that you had a great experience, Kay Knoll! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Ryan C.'s profile image
Ryan C. 
a year ago

Excellent sales staff!! Russell was great, very friendly and knowledgeable. Warehouse staff was very friendly and attentive. 

Business response:

We are thrilled that you had a great experience, Ryan Carman! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Becky T.'s profile image
Becky T. 
a year ago

It took us quite a while to make a decision for our flooring. Everyone was very patient and helpful. We had several samples over time and even had one ordered. We appreciate the extra mike taken to assist us. 

Business response:

We are thrilled that you had a great experience, Becky Thorne! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Marsha Z.'s profile image
Marsha Z. 
a year ago

Installers were extremely professional and completed our job much more quickly than I anticipated 

Business response:

We are thrilled that you had a great experience, Marsha Zorich! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Gary & Diane C.'s profile image
Gary & Diane C. 
a year ago

The process of acquiring a new hardwood floor couldn’t have been more smooth. We met with Eric, discussed our need, provided details and went over the installation process. The installer did an incredible job and cleaned up after the installation. Overall, a very pleasant experience that I would highly recommend. 

Business response:

We are thrilled that you had a great experience, Gary & Diane Camella! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Felicia D.'s profile image
Felicia D. 
a year ago

Service was great. I am very pleased with the products and the quality of work. I will definitely shop there again. 

Business response:

We are thrilled that you had a great experience, Felicia Davis! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

David D.'s profile image
David D. 
a year ago

Carpet install was smooth. Sales process was good & salesman (Chris) did a great job with carpet selection. 

Business response:

We are thrilled that you had a great experience, David Dovell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Frequently asked questions about RiteRug Flooring & Carpet - New Albany

How is RiteRug Flooring & Carpet - New Albany rated?

RiteRug Flooring & Carpet - New Albany has a 4.2 star rating with 325 reviews. 

When is RiteRug Flooring & Carpet - New Albany open?

RiteRug Flooring & Carpet - New Albany is open now. It will close at 6:00 p.m.