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RiteRug Flooring & Carpet - New Albany

4.2

About this business

Location details

5465 N Hamilton Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2347 reviews
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Katie E.'s profile image
Katie E. 
a year ago

Easy, pressure-free experience. Walked into rite rug and was easily able to chat with an employee, Ron, who helped me find the perfect carpet for our condo. Scheduled the visit to come measure and then set up the install appt. Both Ron and the store mgr, Chris, were very helpful and friendly. We really love our new carpet and will definitely be back if we need anything else in the future. 

Business response:

We are thrilled that you had a great experience, Katie Engel! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

John And Amy K.'s profile image
John And Amy K. 
a year ago

Great job! 

Business response:

We are thrilled that you had a great experience, John And Amy Keyser! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Renee G.'s profile image
Renee G. 
a year ago

Excellent for the install. The carpet cleaning went well too except the carpet on our stairs did not get as clean as I had hoped. 

Business response:

We are thrilled that you had a great experience, Renee Ghiloni! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Sandy B.'s profile image
Sandy B. 
a year ago

Showers mencsrpet in my price range, followed up and installation was scheduled quickly 

Business response:

We are thrilled that you had a great experience, Sandy Brown! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Tamara S.'s profile image
Tamara S. 
a year ago

FANTASTIC customer service at the New Albany location SO difficult to find personalized help and guidance since covid. Russell & Chris both took their time and spent endless hours to assist us with new carpet. Helped with details and worked with our budget. HIGHLY recommend ~ the Schragers 

Business response:

We are thrilled that you had a great experience, Tamara Schrager! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Matt L.'s profile image
Matt L. 
a year ago

Ron and Chris were amazing! A+ customer service! They both need a raise/promotion for the service they provided which is rare these days! Will shop again here!! 

Business response:

We are thrilled that you had a great experience, Matt Long! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Kay K.'s profile image
Kay K. 
a year ago

Chris and his team were awesome! He knew exactly what I wanted. We had a minor snafu on install, but that was corrected within 2 days. I would definitely recommend Chris and the team. 

Business response:

We are thrilled that you had a great experience, Kay Knoll! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Ryan C.'s profile image
Ryan C. 
a year ago

Excellent sales staff!! Russell was great, very friendly and knowledgeable. Warehouse staff was very friendly and attentive. 

Business response:

We are thrilled that you had a great experience, Ryan Carman! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Becky T.'s profile image
Becky T. 
a year ago

It took us quite a while to make a decision for our flooring. Everyone was very patient and helpful. We had several samples over time and even had one ordered. We appreciate the extra mike taken to assist us. 

Business response:

We are thrilled that you had a great experience, Becky Thorne! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - New Albany customercare@riterug.com 1-888-250-9983 

Frequently asked questions about RiteRug Flooring & Carpet - New Albany

How is RiteRug Flooring & Carpet - New Albany rated?

RiteRug Flooring & Carpet - New Albany has a 4.2 star rating with 347 reviews. 

When is RiteRug Flooring & Carpet - New Albany open?

RiteRug Flooring & Carpet - New Albany is open now. It will close at 5:00 p.m.