Roseville Care Center

elizabeth 

on Yelp

4 months ago

I have a friend who in there and its only been 2 days and CNA left her on the toilet for 15 mins alone! Also, she has been in pain for 24 hours and the nurse is not communicating to her and never gave her the ointment!!! I had to call the front desk for help! I would not recommend this place if you are weight bearing only for transfer from A to B, no walking. If you need help walking or moving, dont go here. 

C W. 

on Yelp

5 months ago

Terrible customer service. No communication. They put my mom on medications without my permission. Now threatening me for a bill I've never received. It is harassment. We will never be going back there. 

Nora C. 

on Yelp

7 months ago

Understaffed and lacking in supplies, communication capabilities and practically any ability to follow through on daily, in fact almost hourly requests for basic care for patients by various family members, the weeks my poor husband was stuck there were disastrous and have greatly decreased the chances that he will ever be able to come home again. We will never forgive them. To say the experience was "not good" is a gross understatement. 

S.H. M. 

on Yelp

8 months ago

I want to put a hold on my comments right now this facility has graciously asked me to come back and get the care that I read in the reviews that may have been an anomaly but they were kind enough and the doctors were gracious enough to send me back there today at about noon I will further post after that point but please hold your comments on them based on my review until after I take them up on their gracious offer to come back 

S.H. M. 

on Yelp

8 months ago

What a joke. After being wheeled in by an ambulance put into a room, I had a nurse 30 minutes later tell me who are you I don't know who you are where did you come from you're not on my list when the ambulance drivers check me in at the nurses station. There was so much noise in there people yelling up and down the hall employees just wandering one employee said oh I should have introduced myself hey I'm so into and then walked away cleanliness yes individual nurses yes overall management of the program there sucks I would n... read more

Cheryl K. 

on Yelp

8 months ago

My poor father was in this facility and was complaining he was itching to the staff. Turns out he contracted scabies in this facility. 

Honest R. 

on Yelp

a year ago

If I can leave no stars I would! Do not take anyone not even your worse enemy to this place. Their goal is to keep elderly there and take their all their money and possessions. They will deem them incompetent and state that they are unable to care for themselves. Then when they check themselves out they call Adult Protective Services on them. This is a nightmare! This place should be shut down. Cold grill cheese and cold tomato soup with wilted salad for dinner. People yelling help all night long, my friend lost 40 lbs in tw... read more

Sheila P. 

on Yelp

a year ago

If you want absolutely NO CARE, this is the place for you! You will not have your prescriptions ready for you when you arrive. The staff might help you EVENTUALLY if you are lucky! You will be left sitting in your own urine and waste for long, long periods of time! No one should have to experience such torture! I filled a grievance with Kaiser for putting me here! 

Christine H. 

on Yelp

a year ago

If you care about your family members DO NOT put them in this facility. We kept our Mom in there 1 night. Where to start. Let's start with the meals. The dinner they brought was cold. Not even luke warm. It looked like dog food. But I would not feed my dog it. The next morning they brought cold eggs. By this time we were already having paperwork done to get her out of there. But the worst was when she rang the nurses station to ask for help to the bathroom and the told "just go in your depends!" She had been sitting in her ... read more