Roseville Care Center

Kelly D. 

on Yelp

a year ago

Cna's ignore patients, front desk is rude.. lights in the rooms BARELY WORK. If I could if this place 0 stars.. I would ! 

Stephanie B. 

on Yelp

2 years ago

If I could give a negative number review, I would. STAY AWAY FROM THIS PLACE. It's nice to see that they redid the lobby and family room and maybe a couple of their rooms. But it's all for pictures. My grandfather stayed in a room that was disgusting. If he needed help or needed to be changed, he'd turn on his light, and it would be hours before someone would come in to see what he wanted. Even then, they'd leave and not come back for another hour. There are people their yelling for help from their rooms and CNAs talking in... read more

Elizabeth Z. 

on Yelp

2 years ago

My mother was there for 3 days to get PT for a torn muscle on her leg, while she was there she had a stroke, my brother got there at 11:30 to visit her and had a hard time waking her up when he did her left lip was hanging and he noticed something was wrong. He has the nurse call 911, however her roommate said that she was concerned for my mom that morning because the staff had a hard time waking my mom up to take her medication and then again for breakfast they tried waking her up and she didn't wake up do she didn't eat. ... read more

Joyce E. 

on Yelp

2 years ago

My mother went there after a hospital stay because she needed physical therapy to get her strong enough to go home. Within 48 hours she got COVID. The staff didn't even know it until one visitor pointed out that she had a fever, was shivering, and her eyes hurt. We responded to my mother's complaints about these symptoms, they didn't. From that point on, there was virtually NO physical therapy going on for the next 2+ weeks. She did recover and we thought she would be discharged soon even though she was physically weake... read more

Susan B. 

on Yelp

2 years ago

This facility is terrible. My step-dad suddenly passed away there and the way the family was treated afterwards was horrendous. When I asked for the return of his belongings I had to make multiple trips to get them because they were locked up and no one had the key, only to find that I didn't receive the journal we were keeping that was in his bedside and was apparently "lost". Other items in his suitcase were not his so imagine someone else received it. In addition, we received a "forward balance due" invoice one year later... read more

Ben M. 

on Yelp

3 years ago

Horrible, do not let your family stay here. Disgustingly dirty, popcorn ceilings (likely containing asbestos) with mold/mildew stains on them from water leaking through. My mother still has PTSD from her stay there. If you love your family do everything you can to keep them out of this place.. 

Carol L. 

on Yelp

3 years ago

Could be excellent but is not I ave lots to complain about but hope you get the one star choose another place to rehab you your family or friends 

L b. 

on Yelp

3 years ago

Remember only getting a 1 star because they make you pick one David T "business manager" David Terry "managing employee" (per ownership records) since may 2022 Hi likes to answer the complaints as if he never knew about them, but he does, just wants to make himself look good. He is also very intimidating to the elderly patients, and scares them. If you make any kind of complaint, the staff retaliates. If you don't want to help people, why do you get a job there, unless maybe taking drugs?? Medication goes missing, don't... read more

Lois B. 

on Yelp

3 years ago

To Add another issue with this care home . We finally got my husband out of this place. But the worst experience of all is they arrange for a transporter to pick him up and drive him home. What a complete JOKE!! This was. The company that was called out was call I Care . Very scary gentleman that came in to pick up. My husband in his room had no idea that my husband could not walk. He look like a druggie. He told my husband to get up and get walking. My husband said I can't walk him in a wheelchair the guy's reply was what ... read more