Ruckland Court Care Home - Country Court

L S 

on Carehome.co.uk

7 years ago

Ruckland Court looks after my mother very well. The rooms are always clean and tidy. However, the resident's lounge needs air conditioning putting in. The food is mostly fine but you possibly need another care assistant. 

Patricia W 

on Carehome.co.uk

7 years ago

Ruckland Court staff have always been kind and helpful and the home and gardens increasingly attractive and interesting. After a month in hospital my mother-in-law returned to Ruckland Court weak and confused. The staff have been exceptional in their care and welcome for her, giving her dignity and encouragement with attention to detail. She is now gaining independence and strength and is renewing interest in activities. 

Alan W 

on Carehome.co.uk

7 years ago

When Mum returned to Ruckland Court after a spell in the Hospital, the staff could not have been more welcoming. They all seemed to stop and talk to her. They were by her side helping her regain confidence with her zimmer frame, pro-actively re-arranged the furniture in her room to make navigation easier for her and reduce the risk of falling against furniture, laying a pressure sensitive mat beside her bed so that staff would immediately be alerted if she got out of bed in the night. They were particularly attentive through... read more

Elizabeth A 

on Carehome.co.uk

7 years ago

Ruckland Court is a lovely care home. My mother has been a resident for over 10 years and is very happy. I am delighted that she can enjoy her life is this caring, friendly community. The staff - all staff including the Manager, Carers, Laundry Ladies, Chefs - everyone involved, do their utmost to ensure that she is happy and well cared for. I have utmost respect to all in what can be sometimes difficult circumstances and send my thanks for their care and attention to my mother. It is a happy friendly care home. I recommend... read more

Deborah H 

on Carehome.co.uk

7 years ago

A wonderful care home on every level. They cared for my Nanna for five years. Over that time they became part of her family and showed so much care and compassion. Very kind and friendly carers. She was shown so much respect, love and dignity towards the end of her life, which was very comforting for us as a family. Cannot thank them enough for the care shown over the years and would certainly highly recommend them for both daycare and residential care. 

Julie S 

on Carehome.co.uk

7 years ago

I have seen a great improvement under the new manager and her team. The whole atmosphere is now warm and friendly and senior staff are accessible. It is still hard to contact Ruckland Court out of hours, for example when my mother rings us in the night and is frightened. My mum likes and trusts the staff and her rooms are always clean and tidy. It is difficult to persuade her to socialise, and she wears the same clothes for days in spite of staffs best efforts. 

H A 

on Carehome.co.uk

8 years ago

Generally good. 

Jane H 

on Carehome.co.uk

8 years ago

We have always found the staff caring and friendly, treating my Mother with dignity and respect. The flat is comfortable and has everything my Mother needs, although she has, in the past, preferred to spend time in the lounge with the other residents where she gets involved with the various activities provided. The quality of food in the dining room is excellent and we know she enjoys her meals. We are happy in the knowledge that my Mother is being well looked after and cared for. Thank you. 

J A 

on Carehome.co.uk

9 years ago

My mother has been in Ruckland Court for 3-4 years and has a first class attention from staff all the time. The dining has also been very good. No complaints at all from our family.