Ruckland Court Care Home - Country Court

Marie S 

on Carehome.co.uk

3 years ago

I was very apprehensive for mum to go into a residential home, but circumstances warranted it. However, now mum is in Ruckland Curt, my worries disappeared. The staff are so caring and mindful of each individual needs, from the kitchen staff, the laundry ladies, the hairdresser, management, and last but not least, the carers who feed, dress, wash, seeing to their personal needs. Nothing is any trouble for whatever the care is for each resident I have noticed. Well done, guys, and thank you. 

Jon W 

on Carehome.co.uk

3 years ago

The staff are really good, nothing is too much trouble for them to help the residents of Ruckland Court have a better quality of life. They are always pleased to help whilst giving the best care they can. When residents are low or struggling they take it in their stride. Also very helpful to other family members as well who can often feel a lot of pressure in difficult circumstances. 

P B 

on Carehome.co.uk

4 years ago

My aunt, in her 100th year, is treated with dignity, compassion and genuine warmth. The staff are friendly and helpful to visitors. They have a truly human touch. I cannot praise them highly enough for their support in all circumstances and want to praise their approachability. 

Bev M 

on Carehome.co.uk

4 years ago

I would like to thank everyone at Ruckland Court for the wonderful care that my mum has received. Mum took ill just beforeCovid began and stopped eating,drinking and became bedbound. During Covid, I have been able to keep in touch through regular video calls, I have watched her gain weight and she is back to her usual smiling self. I have even seen her out of bed, which I didn't think would ever happen again. Everyone at Ruckland is so friendly, helpful and can't do enough for Mum and us as a family. I can ring anytime, and ... read more

Abigail O 

on Carehome.co.uk

4 years ago

My mum stopped at this care home for two weeks respite, previously we had a bad experience with a different care home and I said I would never put my mum through that again so it was such a big decision when she went this time. I was so nervous when I took her but from the minute we arrived the staff made us feel instantly at ease. I visited my mum after she had been there a week and she looked so well and happy, I had not seen her like that in a long time. I truly cannot thank the staff enough for the amazing job they all d... read more

Pat R 

on Carehome.co.uk

4 years ago

About 4 weeks ago, our dear mum became very ill and our family feared we would lose her. However, the wonderful team at Ruckland Court, through their loving care, nurtured mum back to her usual self. From being bedridden, only taking minimal diet and fluids to now eating and drinking well and back to joining in with the amazing activities in the lounge area. Thank you so much to the amazing team at Ruckland Court! 

D B 

on Carehome.co.uk

4 years ago

Throughout the almost three years that my friend was a resident in Ruckland Court, we were always impressed by the standard of care, consideration and understanding shown by all staff of all levels towards both my friend and ourselves. Despite increasing levels of dementia, she was treated with courtesy and great attempts was made to care for her appropriately. Many thanks to all. 

Nicola S 

on Carehome.co.uk

4 years ago

Very welcoming and friendly care home. My uncle has been in the home since last June and all the staff we have had contact with have always been, helpful, polite and respectful to us and my uncle. Information is readily available regarding what is happening in the home (especially since covid) such as visiting rules, how the residents are and the way the team are managing the virus. My uncle enjoys the meals and social interaction in the dining room and occasionally the lounge. 

Teresa S 

on Carehome.co.uk

4 years ago

Ruckland Court has, despite lockdown, provided exceptional support and care and gone the extra mile to reassure relatives that their loved ones are safe. This is 100% due to the dedication of the staff who continue to provide excellent care for my mother and all the other residents.