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Ruckland Court Care Home - Country Court

4.7

Assisted Living Facilities
Lincoln

About this business

Wellness Assisted Living Facilities

Location details

Ruckland Ave, Lincoln, LN1 3TP, United Kingdom

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4.782 reviews

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Lillian S

2 years ago

Always find staff very kind and helpful. Everywhere was lovely and clean. Food always looks very nice and well presented.

Business response:

Thank you for leaving a review for Ruckland Court Care Home, it's great to hear how happy you are with our staff and our home.

Denise B

2 years ago

What a gem! We were looking for a suitable home for mum, who has mobility problems and failing sight. After visiting numerous homes, I came across Ruckland Court and arranged a visit. I was shown around by a lady, who gave a very in-depth description of the home and apologised for the huge renovations that were going on. Mum moved in between Christmas and New Year. A huge change after living in her own home. She couldn’t have been made any more welcome. The care in Ruckland is second to none. Having worked in a senior post i... read more

Business response:

Thank you for your lovely review and kind words about Ruckland Court Care Home and our team of staff. It is a pleasure to welcome your mum into our home and it is lovely to hear that you are happy with our care for your mum. Your kind words will be passed onto the team. Best regards,

Linda B

2 years ago

My mum was in Ruckland just over a year. She was quite a complex case to start with but with dedication from staff and occupational therapy, Mum was moving again. Mum was so happy living in the home. She loved the staff and they showed her so much love and care nothing was too much trouble, they did up and beyond care for her and my entire family. In her last days, the care was outstanding for us all. Mum felt the love from everyone. I can't thank everyone enough.

Business response:

Thank you for taking the time to add a review for Ruckland Court, it's lovely to hear how happy you were with the care we provided for your mum.

B W

2 years ago

We just wanted to say how good the staff are at Ruckland Court Care Home. Our Aunty came in for respite care and all the members of staff were so helpful and nothing was too much trouble for them. She is now a permanent resident and their excellent care has continued, making the transition from home to care home so much easier. We would recommend Ruckland Court to anyone wanting to go into care.

Business response:

Thank you for your lovely review of Ruckland Court Care Home, we are delighted to here how well your Aunt has settled in with us at Ruckland Court. It is our pleasure to care for her as part of our family here at Ruckland Court.

Rob C

3 years ago

Admitting that your parent needs to go into a home is a difficult time for anyone, but the staff have made this a lot easier. Nothing seems too much trouble for them. There is an excellent line of communication between myself and the home and everyone seems fully committed to making my mother's, and my lives easier.

Business response:

Thank you for taking the time to leave a review for Ruckland Court Care Home, it is our pleasure to care for your loved one as part of our family here in Lincoln.

Helen A

3 years ago

Very grateful for the kindness and support showed to mum during her recent trips to hospital and minor surgery. Staff at Ruckland Court arranged transport, and escort and liaised with hospital staff. This was so reassuring as the family live far away. Thank you to the Manager and all staff for continuing to care for mum so well.

Business response:

Thank you for taking the time to leave a review for Ruckland Court, it is our pleasure to care for your mother as part of our family here at Ruckland Court.

Elaine E

3 years ago

My Brother lives in Ruckland Court Care Home he is very well looked after. He loves being there. He goes to Dialysis every other day at 7am, he needs to be up 5.30am for this. He feels very confident that he is being looked after very well. The staff are brilliant to the residents.

Business response:

Thank you for taking the time to write a review for Ruckland Court Care Home, we appreciate all comments and feedback. We are delighted to hear how pleased you are with our care for your brother, it is our pleasure to care for him as part of our family here at Ruckland Court.

Wendy E

3 years ago

I previously reviewed this wonderful Care Home when mum first went to stay there. To say they go over and above is an understatement. Nothing is too much for them, from the Management, Administration Team, and Front of House Team right through to the Care Team and Activities Team. Mum is extremely well looked after and happy. What more could a daughter ask for when somebody else is looking after somebody who is so precious to me and my family? Thank you Ruckland Court Care Home from the bottom of my heart. You are doing an a... read more

Business response:

Thank you for leaving a wonderful review for Ruckland Court Care Home, we truly appreciate your kind words and comments. It is our pleasure to care for your mother as part of our family here at Ruckland Court in Lincoln.

Colin E

3 years ago

Ruckland Court Care Home staff are so welcoming and helpful with all aspects of their services. In any business to make it successful, you have to have wonderful people operating the business from top to bottom. All I have is praise for the caring approach Ruckland Court Care Home has. We couldn't have chosen a better care home in Lincoln. The residents are treated to plenty of entertainment and trips out. When my wife and I visit we always have a chat not only with the staff but with lots of other residents. A wonderful car... read more

Business response:

Thank you for leaving such a lovely review for our home. We are delighted that you enjoy spending time here at Ruckland Court with our staff and visitors when you visit your loved one.