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Safe Haven Security, ADT Authorized Dealer

4.7

About this business

WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more

Location details

520 E 19th Ave, North Kansas City, MO, 64116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.727,385 reviews
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Tiger B.'s profile image
Tiger B. 
6 years ago

Technician Jonathan Thomas was very courteous and professional. He provided good instruction on the use of the system and answered all of my many questions with patience. He was very knowledgeable about your services and an all around nice person to deal with. We are enjoying our system.  

David G.'s profile image
David G. 
6 years ago

Great job Jonathan Thomas , made the process easy and gave us adequate instructions on how to use the device  

Jordyn P.'s profile image
Jordyn P. 
6 years ago

I just wanted to give a good review on the technician who installed our system. Timothy Champagne went above and beyond. He explained everything as many times as we needed. He was very genuine, and seemed to genuinely care about our family's safety. I will be requesting him for any and all ADT related things. I cant rave enough about how great of an employee he is, and how great of a person he is 

Latricia G.'s profile image
Latricia G. 
6 years ago

I want to take a moment and let Safe Haven Security, ADT know just how fortunate they are to have Neil Lewis as Manager with the agent referral program. I was contacted by another representative earlier this year and he offered the agent incentive to me if my client purchased and activated a security system with them. Long story short, my client purchased and activated their security system. The representative stopped communicating with me after the install and activation was complete. Needless to say, after many ignored pho... read more

T'Neisha A.'s profile image
T'Neisha A. 
6 years ago

JoQuan provided excellent service! He was very knowledgeable, professional and answered all questions that I had. Great experience! Thank you! 

michael v.'s profile image
michael v. 
6 years ago

We just had our system installed by JoQuan, and he did a great job and was very knowledgeable. Would recommend him for anyone getting a security system installed. 

Carmen F.'s profile image
Carmen F. 
6 years ago

Excellent and thorough service! Zachary Bruner thank you for taking your time and being patient through our million questions and repeating things over for us., especially my husband who doesn't speak english. You are the best! It's nice to have someone experienced and knowledgeable working to make our lives easier and safer. All businesses should have such excellent tecnicians and service! 

Esayas A.'s profile image
Esayas A. 
2 weeks ago

The quality of service has been extremely disappointing. The products installed began to deteriorate and fail within just two months of use. I’m genuinely astonished that a company operating with such poor standards continues to survive in today’s competitive market. Subscribing to ADT through this provider was, without question, the worst decision I’ve made. 

Crystal L.'s profile image
Crystal L. 
a month ago

Absolutely loved the salesman!! Unfortunately, the company didn't train him well or he just lied to us. After dealing with their customer service for 11 months, it's safe to say, he wasn't trained! If I could give 0 stars, I would!! Their equipment is the worst. When communicating through the cameras, there's a horrible lag and static. The videos are poor quality and lag after a trigger so most of the time, you can't even see what happened. Our sales rep/technician told us that with our package, it was unlimited recording... read more

Frequently asked questions about Safe Haven Security, ADT Authorized Dealer

How is Safe Haven Security, ADT Authorized Dealer rated?

Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,385 reviews. 

When is Safe Haven Security, ADT Authorized Dealer open?

Safe Haven Security, ADT Authorized Dealer is closed now. It will open tomorrow at 8:00 a.m.