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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I've been using Sail Internet in Santa Clara for about 6 months now. They provide faster speeds for less cost than the competition's standard rates (without deals) so it's a great value. Unfortunately the connection is not reliable enough if you depend on having constant use of the Internet (like WFH). We always have multiple network losses throughout the day, sometimes multiple per hour which last from a short period of time to several minutes. As I'm writing this (1pm on a Wednesday) I've had network losses 3 times in th... read more
I've been using Sail Internet in Santa Clara for about 6 months now. They provide faster speeds for less cost than the competition's standard rates (without deals) so it's a great value. Unfortunately the connection is not reliable enough if you depend on having constant use of the Internet (like WFH). We always have multiple network losses throughout the day, sometimes multiple per hour which last from a short period of time to several minutes. As I'm writing this (1pm on a Wednesday) I've had network losses 3 times in th... read more
Another outage on 5/9/2024. No estimated time of repair either. It is frustrating having to deal with at least one outage every month.
Another outage on 5/9/2024. No estimated time of repair either. It is frustrating having to deal with at least one outage every month.
I have Sail Inertnet setup recently. I was told I can get 200/200 Mbps download and upload speed, but the actual speed I got is aboit 50-75 download and 20-30 upload!
I have Sail Inertnet setup recently. I was told I can get 200/200 Mbps download and upload speed, but the actual speed I got is aboit 50-75 download and 20-30 upload!
SHADY as all other ISPS! They are pulling out of the San Leandro market, this isn't a terrible thing but it would have been nice to know this before I signed up. I had high hopes with this ISP because they were communicative, little did I know that a week after I got the internet installed they were pulling out of my market. Why would you ever sell internet to someone if you are going to be pulling out of the area in less than a month. Would not recommend
SHADY as all other ISPS! They are pulling out of the San Leandro market, this isn't a terrible thing but it would have been nice to know this before I signed up. I had high hopes with this ISP because they were communicative, little did I know that a week after I got the internet installed they were pulling out of my market. Why would you ever sell internet to someone if you are going to be pulling out of the area in less than a month. Would not recommend
STAY AWAY FROM SAIL INTERNET!! About one year ago I agreed to be a relay house for this internet company. They have now stopped providing service to our area. From the beginning I regretted my relationship with Sail Internet. The technicians were undertrained or otherwise not qualified to do the work they were asked to do. Some of the issues I had to deal with were multiple broken roof tiles and badly chipped stucco. They spent way more time on my property than what I was initially told. The quality of work was poor. ... read more
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 799 reviews.
When is Sail Internet open?
Sail Internet is open now. It will close at 10:00 p.m.