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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Normally I do not like to write reviews about the services. However, I am so happy that I made a good decision in moving away from Comcast after so many years with the rate going upwards and service always going down. I am very happy with my decision. First time and then multiple times I called talked with Rodrigo who was very supportive and understanding of my dilemma and concern for moving to Sailinternet. He advised me to get the right router AC1900 and scheduled the technician very quickly with my convenience and taking ... read more
Business response:
Thanks for sharing your experience, Ashok! We are glad to have you as a customer!
Normally I do not like to write reviews about the services. However, I am so happy that I made a good decision in moving away from Comcast after so many years with the rate going upwards and service always going down. I am very happy with my decision. First time and then multiple times I called talked with Rodrigo who was very supportive and understanding of my dilemma and concern for moving to Sailinternet. He advised me to get the right router AC1900 and scheduled the technician very quickly with my convenience and taking ... read more
Business response:
Thanks for sharing your experience, Ashok! We are glad to have you as a customer!
Glad to switch to Sail. I started having issues with Comcast right after Covid-19 started when i had to work from home. I would get dropped from meetings because of poor connection. I had multiple technician visits and spent $500 on new modem and router, things would work for few days but again i would have slow speed & dropped connections. I had upgraded my plan to 1000Mbps but my speed would drop to 20 Mbps and i would had to restart my modem/router. It's been couple of days with Sail and i haven't restarted my modem since... read more
Business response:
Thanks Tajinder! Happy to have you as a customer!
Glad to switch to Sail. I started having issues with Comcast right after Covid-19 started when i had to work from home. I would get dropped from meetings because of poor connection. I had multiple technician visits and spent $500 on new modem and router, things would work for few days but again i would have slow speed & dropped connections. I had upgraded my plan to 1000Mbps but my speed would drop to 20 Mbps and i would had to restart my modem/router. It's been couple of days with Sail and i haven't restarted my modem since... read more
Business response:
Thanks Tajinder! Happy to have you as a customer!
I just made the switch to Sail and I've been nothing but impressed. Living in an area where the only option is DSL and cable, I resigned myself to living life in the stone ages. After I stumbled across an ad for Sail, I reached out to their team and within a week I got set up with everything. The speeds are blazing fast and quite consistent. Shout out to Jeff for taking extra time to make sure our installation was completed thoroughly, really appreciated his patience in working through some of the weird issues we were experi... read more
Business response:
Thanks David! It's great to have you onboard! We also appreciate your referrals. Make sure you use our referral program to earn free service: https://sailinternet.com/referral
I just made the switch to Sail and I've been nothing but impressed. Living in an area where the only option is DSL and cable, I resigned myself to living life in the stone ages. After I stumbled across an ad for Sail, I reached out to their team and within a week I got set up with everything. The speeds are blazing fast and quite consistent. Shout out to Jeff for taking extra time to make sure our installation was completed thoroughly, really appreciated his patience in working through some of the weird issues we were experi... read more
Business response:
Thanks David! It's great to have you onboard! We also appreciate your referrals. Make sure you use our referral program to earn free service: https://sailinternet.com/referral
Just loving it .... It has been about 6 months. Fantastic speed. Working from home full time now, 3 of us. Zoom, Video and what not. It is just perfect. 2 decades with Comcast. Now 6 months of bliss with Sail
Business response:
Great to hear! Thanks for the update, B H!
Just loving it .... It has been about 6 months. Fantastic speed. Working from home full time now, 3 of us. Zoom, Video and what not. It is just perfect. 2 decades with Comcast. Now 6 months of bliss with Sail
Business response:
Great to hear! Thanks for the update, B H!
Horrible accounting department spoiled everything! 1. After 20 days of installation I received the first bill and told me I was late to payment! And setup first payment took 2 weeks, and I was getting many reminders! 2. After first payment received, I got another notice that I was late to payment again. It turned out I needed to pay two month because it is not an utility company based on usage. It is a SUBSCRIPTION company that you pay monthly fee ahead of service! :-)) 3. I setup automatic payment from my bank accoun... read more
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 845 reviews.
When is Sail Internet open?
Sail Internet is open now. It will close at 10:00 p.m.