This profile has been claimed by the business owner or representative.
Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Very responsive customer support and great customer service. Shoutout to Rodrigo in Customer Support & Sales, who helped me get a same-day installation appointment after AT&T no-showed. Also kudos to Wilmer, installation tech, who spent hours making sure my wiring was great and that I was getting proper signal to my Google Wifi Router. Have been a very happy customer so far!
Very responsive customer support and great customer service. Shoutout to Rodrigo in Customer Support & Sales, who helped me get a same-day installation appointment after AT&T no-showed. Also kudos to Wilmer, installation tech, who spent hours making sure my wiring was great and that I was getting proper signal to my Google Wifi Router. Have been a very happy customer so far!
Normally I do not like to write reviews about the services. However, I am so happy that I made a good decision in moving away from Comcast after so many years with the rate going upwards and service always going down. I am very happy with my decision. First time and then multiple times I called talked with Rodrigo who was very supportive and understanding of my dilemma and concern for moving to Sailinternet. He advised me to get the right router AC1900 and scheduled the technician very quickly with my convenience and taking ... read more
Normally I do not like to write reviews about the services. However, I am so happy that I made a good decision in moving away from Comcast after so many years with the rate going upwards and service always going down. I am very happy with my decision. First time and then multiple times I called talked with Rodrigo who was very supportive and understanding of my dilemma and concern for moving to Sailinternet. He advised me to get the right router AC1900 and scheduled the technician very quickly with my convenience and taking ... read more
Glad to switch to Sail. I started having issues with Comcast right after Covid-19 started when i had to work from home. I would get dropped from meetings because of poor connection. I had multiple technician visits and spent $500 on new modem and router, things would work for few days but again i would have slow speed & dropped connections. I had upgraded my plan to 1000Mbps but my speed would drop to 20 Mbps and i would had to restart my modem/router. It's been couple of days with Sail and i haven't restarted my modem since... read more
Glad to switch to Sail. I started having issues with Comcast right after Covid-19 started when i had to work from home. I would get dropped from meetings because of poor connection. I had multiple technician visits and spent $500 on new modem and router, things would work for few days but again i would have slow speed & dropped connections. I had upgraded my plan to 1000Mbps but my speed would drop to 20 Mbps and i would had to restart my modem/router. It's been couple of days with Sail and i haven't restarted my modem since... read more
I just made the switch to Sail and I've been nothing but impressed. Living in an area where the only option is DSL and cable, I resigned myself to living life in the stone ages. After I stumbled across an ad for Sail, I reached out to their team and within a week I got set up with everything. The speeds are blazing fast and quite consistent. Shout out to Jeff for taking extra time to make sure our installation was completed thoroughly, really appreciated his patience in working through some of the weird issues we were experi... read more
I just made the switch to Sail and I've been nothing but impressed. Living in an area where the only option is DSL and cable, I resigned myself to living life in the stone ages. After I stumbled across an ad for Sail, I reached out to their team and within a week I got set up with everything. The speeds are blazing fast and quite consistent. Shout out to Jeff for taking extra time to make sure our installation was completed thoroughly, really appreciated his patience in working through some of the weird issues we were experi... read more
Just loving it .... It has been about 6 months. Fantastic speed. Working from home full time now, 3 of us. Zoom, Video and what not. It is just perfect. 2 decades with Comcast. Now 6 months of bliss with Sail
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 799 reviews.
When is Sail Internet open?
Sail Internet is open now. It will close at 10:00 p.m.