Sail Internet

Warren L. 

on Yelp

5 years ago

I'm so glad Sail Internet decided to come to the Southbay just as Common Networks was shutting off. I did not want to go back to Comcast with their crappy upload speed or AT&T with their crappy download speeds. Why can't we get both? In this new world with work from home and constant video conferencing this is a must. Installation was a breeze and I even received a courtesy call for time of arrival. That was a nice touch. The setup was quick and the network was up and running with minimal disruption to my work day. The ins... read more

Warren L. 

on Yelp

5 years ago

I'm so glad Sail Internet decided to come to the Southbay just as Common Networks was shutting off. I did not want to go back to Comcast with their crappy upload speed or AT&T with their crappy download speeds. Why can't we get both? In this new world with work from home and constant video conferencing this is a must. Installation was a breeze and I even received a courtesy call for time of arrival. That was a nice touch. The setup was quick and the network was up and running with minimal disruption to my work day. The ins... read more

Morteza S. 

on Yelp

5 years ago

I switched to Sail Internet last week. Jeff, Jonathan and two other technicians spent around 4 hours to complete the installation. They even took down some of the old antenna and satellite dishes from previous providers and took them to recycle. Kudos to the field team!! 

Morteza S. 

on Yelp

5 years ago

I switched to Sail Internet last week. Jeff, Jonathan and two other technicians spent around 4 hours to complete the installation. They even took down some of the old antenna and satellite dishes from previous providers and took them to recycle. Kudos to the field team!! 

Jordan K. 

on Yelp

5 years ago

Very responsive customer support and great customer service. Shoutout to Rodrigo in Customer Support & Sales, who helped me get a same-day installation appointment after AT&T no-showed. Also kudos to Wilmer, installation tech, who spent hours making sure my wiring was great and that I was getting proper signal to my Google Wifi Router. Have been a very happy customer so far! 

Jordan K. 

on Yelp

5 years ago

Very responsive customer support and great customer service. Shoutout to Rodrigo in Customer Support & Sales, who helped me get a same-day installation appointment after AT&T no-showed. Also kudos to Wilmer, installation tech, who spent hours making sure my wiring was great and that I was getting proper signal to my Google Wifi Router. Have been a very happy customer so far! 

Ashok S. 

on Yelp

5 years ago

Normally I do not like to write reviews about the services. However, I am so happy that I made a good decision in moving away from Comcast after so many years with the rate going upwards and service always going down. I am very happy with my decision. First time and then multiple times I called talked with Rodrigo who was very supportive and understanding of my dilemma and concern for moving to Sailinternet. He advised me to get the right router AC1900 and scheduled the technician very quickly with my convenience and taking ... read more

Ashok S. 

on Yelp

5 years ago

Normally I do not like to write reviews about the services. However, I am so happy that I made a good decision in moving away from Comcast after so many years with the rate going upwards and service always going down. I am very happy with my decision. First time and then multiple times I called talked with Rodrigo who was very supportive and understanding of my dilemma and concern for moving to Sailinternet. He advised me to get the right router AC1900 and scheduled the technician very quickly with my convenience and taking ... read more

Tajinder S. 

on Yelp

5 years ago

Glad to switch to Sail. I started having issues with Comcast right after Covid-19 started when i had to work from home. I would get dropped from meetings because of poor connection. I had multiple technician visits and spent $500 on new modem and router, things would work for few days but again i would have slow speed & dropped connections. I had upgraded my plan to 1000Mbps but my speed would drop to 20 Mbps and i would had to restart my modem/router. It's been couple of days with Sail and i haven't restarted my modem since... read more