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Sail Internet

4.6

About this business

About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA. 

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6815 reviews
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John T.'s profile image
John T. 
rating
5 years ago

THIS IS WHAT AN INTERNET PROVIDER SHOULD BE!! There was a major storm over the weekend here in San Jose - I was out of town and came back to the internet having been out. I called Sail and was connected to a wonderful rep, Iliana who tried to walk me through some troubleshooting. When that didn't work, she said she would send a tech in the morning. Jonathon and Westin came to the house and were super professional, kind, and helpful. Turns out one of the main lines blew and it fried our entire router/wifi system. The guys... read more

C. E. C.'s profile image
C. E. C. 
rating
5 years ago

One of the most professional ISPs I've had the good fortune to subscribe to for a home ISP. I've used PacBell ISDN, ATT DSL, Comcast Cable and Common Networks WIFI ISP. But, Sail Internet is the BOMB!!! I'm a network engineer, by trade, and have done a lot of installing Internet connectivity of all kinds. WIFI-based residential services come with all sorts of "got yas" due to California condo, townhome, mobile home, etc. rules. Then, there is your home owner's insurance and your personal "house proud" feelings. Unlike ... read more

C. E. C.'s profile image
C. E. C. 
rating
5 years ago

One of the most professional ISPs I've had the good fortune to subscribe to for a home ISP. I've used PacBell ISDN, ATT DSL, Comcast Cable and Common Networks WIFI ISP. But, Sail Internet is the BOMB!!! I'm a network engineer, by trade, and have done a lot of installing Internet connectivity of all kinds. WIFI-based residential services come with all sorts of "got yas" due to California condo, townhome, mobile home, etc. rules. Then, there is your home owner's insurance and your personal "house proud" feelings. Unlike ... read more

Elliott O.'s profile image
Elliott O. 
rating
5 years ago

We've had Sail internet for a few months now and we couldn't be happier. Working from home strained our previous provider's plan and would have needed to upgrade, but Sail offered amazing download/upload speeds at a fraction of the cost. Wilmer also made installation a very pleasant experience. We're overall very satisfied with Sail. 

Elliott O.'s profile image
Elliott O. 
rating
5 years ago

We've had Sail internet for a few months now and we couldn't be happier. Working from home strained our previous provider's plan and would have needed to upgrade, but Sail offered amazing download/upload speeds at a fraction of the cost. Wilmer also made installation a very pleasant experience. We're overall very satisfied with Sail. 

Joe M.'s profile image
Joe M. 
rating
5 years ago

Recently signed up for Sail Internet and couldn't be happier with my decision. In fact, I'm hesitant to leave a review because I'm afraid of letting others in on this little gem of an Internet provider. I've been switching between AT&T and Comcast for as long as I can remember - never totally happy with either. Sure promo pricing is good, but once that period ends rates are crazy. Also speeds with both are inconsistent (though AT&T does have the edge). But with Sail, I'm pulling speeds faster than I've EVER seen with eithe... read more

Joe M.'s profile image
Joe M. 
rating
5 years ago

Recently signed up for Sail Internet and couldn't be happier with my decision. In fact, I'm hesitant to leave a review because I'm afraid of letting others in on this little gem of an Internet provider. I've been switching between AT&T and Comcast for as long as I can remember - never totally happy with either. Sure promo pricing is good, but once that period ends rates are crazy. Also speeds with both are inconsistent (though AT&T does have the edge). But with Sail, I'm pulling speeds faster than I've EVER seen with eithe... read more

Ervin G.'s profile image
Ervin G. 
rating
5 years ago

Sail delivered as advertised...and then A LOT more. With Comcast, we were getting 250 Mbps download and about 10Mbps upload. With Sail, we are getting 800 Mbps download and 250 Mbps uploads...for a fraction of Comcast's price!! I'm so glad we switched. Luckily Sail came to the Union City area or else I'd still be stuck dealing with Comcast. Also, thanks to Ramon (there was a 2nd tech whose name I forgot, sorry) and Remos (support on the provider side) for the installation (which for the most part was pretty quick). The... read more

Ervin G.'s profile image
Ervin G. 
rating
5 years ago

Sail delivered as advertised...and then A LOT more. With Comcast, we were getting 250 Mbps download and about 10Mbps upload. With Sail, we are getting 800 Mbps download and 250 Mbps uploads...for a fraction of Comcast's price!! I'm so glad we switched. Luckily Sail came to the Union City area or else I'd still be stuck dealing with Comcast. Also, thanks to Ramon (there was a 2nd tech whose name I forgot, sorry) and Remos (support on the provider side) for the installation (which for the most part was pretty quick). The... read more

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 815 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open tomorrow at 8:00 a.m.