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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Customer service is non existent. They don’t see you as a customer but see you as just more work and ignore you until you raise it as an issue. Noone welcomes you and noone gives you any idea of how long you have to wait. Very rude employees.
Okay S0 I have been there twice and got a screw in my tire the first time and a nail this last time
Everything was great except the 3% extra chg for using the same credit card I had used at the same location under 3 different names
Business response:
Thank you for the positive feedback! We appreciate you bringing the credit card charge concern to our attention - your feedback helps us improve our transparency. Thank you for choosing Seminole Toyota!
See above messages Customer service is lacking. Was told a time frame and exceeded that, had to pry to look at a car that the salesman didn't want to bring out
Business response:
We strive to provide attentive and timely service to every customer, and it’s concerning to hear when that experience falls short. Our goal is to ensure clear communication and a helpful, accommodating process from start to finish. We appreciate you sharing this feedback and would like to learn more about what happened. Please contact JR Raimundo at jraimundo@vtaig.com so we can follow up with you directly.
It wasn't what I expected It wasn't what they offered me when I bought the vehicle
I purchased a used 4x4 and it needed brakes, three days after purchase, I had to replace them and Leesburg and DeLand dealership was cheaper for pads than where I bought the truck, Manager very very rude, watch your kid! The receptionist kept trying to give me somebody’s kid. I kept telling her I don’t have a kid.??? Buyer Beware , and I never got the mats they took out of my car when they detailed it or so they say they detailed it they also said it was certified, but my brake light didn’t work or the turning signal go figu... read more
Business response:
Thank you for your feedback. All of our vehicles go through a full inspection prior to delivery, and items like brakes are considered normal maintenance that can vary after purchase. The experience you described is not reflective of our standards, and we would like the opportunity to review this with you directly—including the mats and any concerns with the inspection. Please reach out to Derrick Hubbard, our Used Car Director, at dhubbard@vtaig.com so we can address this properly.
I made an appointment and then arrived to be told I would have up to a 2 hour wait for an oil change. I was also approached by multiple sales people in person, by text, and by phone that day to try to get me to trade in my car. I just wanted an oil change, and I was put into an uncomfortable situation of being sold. I'll just go to the drive through oil change center next time that gets my work complete within 15 minutes without an appointment. They also perform a multi-point check on my vehicle, which I wasn't provided here... read more
Business response:
We recognize the importance of efficient service visits and a comfortable customer experience. Our team strives to respect each customer’s time while providing clear communication and appropriate support during every visit. Feedback like this helps us refine our processes and improve overall consistency. For further assistance, please reach out to JR Raimundo at jraimundo@vtaig.com.
Did not care about customer Did not want to fix something that they did Poor customer service
Business response:
We appreciate feedback as it helps us evaluate and improve our customer service approach. Our team is committed to providing attentive support and addressing concerns with care. We strive to ensure every guest feels heard and valued during their visit. For further assistance or to discuss your experience, please contact JR Raimundo at jraimundo@vtaig.com.
Received car 1 quart low. Steering wheel not centered. Did not come in that way
Business response:
We take pride in delivering vehicles back to our customers with care and attention to detail, so it’s concerning to hear your experience didn’t reflect that. Our team is committed to thorough processes to help ensure everything meets our standards before returning a vehicle. Feedback like yours is important in helping us reinforce those expectations. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can look into this further with you.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 14,945 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open tomorrow at 9:00 a.m.