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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They charged me $118 to tell me my headlight lens was foggy. Ridiculous. The experience was pleasant ither than that.
Business response:
We appreciate feedback regarding service visits and understand how important clarity around diagnostic evaluations and associated costs can be. Our team works to provide thorough inspections and communicate findings to help customers make informed decisions. We remain committed to delivering a professional and positive experience at every visit. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
No No If you want me to participate in your survey, please don't ask me to do extra work
Business response:
We appreciate your feedback about our survey process. Your time is valuable and we understand you want things to be simple and convenient. Thank you for this helpful perspective and for choosing Seminole Toyota.
I scheduled an appointment for my service but after I had dropped off the vehicle I received a call 2 hours later saying that they couldn't do anything because they didn't have the time.
Business response:
We value customer feedback and understand how important dependable scheduling and timely communication are during service visits. Our team works to coordinate appointments effectively and provide updates as clearly as possible. We remain committed to improving efficiency and ensuring a smooth experience for every customer. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
After having a add appointment I waited 3:00 hours that's unacceptable when we wait that long we should be compensate, the coffee it is nasty the food machines, I so expensive and a snack that you used to give people feel like we've been treated like kids with sweets snacks.
Business response:
Thank you for sharing your feedback. We apologize for the 3-hour wait, which was unacceptable and fell short of our service standards. Your comments about our refreshments and waiting area amenities are valuable as we work to improve our guests' comfort. We appreciate your patience and honest assessment, which helps us better serve our customers at Seminole Toyota.
They were supposed to change the oil and whatever the process that comes with it, also they were supposed to rotate my tires. I don’t think they rotate my tires.,! Because when I get my car back, the tire pressure was low and two of my tires. There is a sensor in my car that lets me know that the air was low and two tires. That’ I think they did not rotate the tires.. I had to ask them to put air in my tire. I’ve been going there for several years and I’m never really that satisfied, but I continue to go back..
Business response:
We appreciate customers taking the time to share detailed feedback about their service visits. Our team is committed to performing requested services thoroughly and ensuring vehicles are returned in proper condition. Input like this helps us review procedures and reinforce consistency across visits. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
I have a warranty on the vehicle I purchased there, they sent my truck to their Chevrolet dealership next door. Had the truck for 3 weeks and because I complained about the situation, they finally got to check it. The problem seems to have been resolved but 3 weeks later, the same problem came back. Now I don't know what to do, again. Not happy with their so called customer service and warranty.
Business response:
We take comments about warranty service seriously and recognize the importance of timely, reliable repairs. Our team works to coordinate thorough diagnostics and follow-through to support our customers. We are committed to continually improving communication and overall service effectiveness. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Poor past support that followed into this visit. I will not be returning to this dealership for sales opportunity or service.
Business response:
We understand that past experiences can shape how a visit feels, and we strive to provide helpful and professional service for everyone who comes through our doors. Feedback like yours helps us focus on improving the overall experience for all guests. Our team is committed to maintaining high standards and attentive care. Please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com if you’d like to share more about your experience.
Not customer service I said to fix something and not fixed right I said to fix something and not fixed right after that never talk me any more
Business response:
We aim to ensure that every request is handled thoroughly and that customers feel heard throughout their visit. Feedback like yours helps us strengthen communication and follow-through across all services. Our goal is always to provide attentive and reliable care for every vehicle. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can better understand your concerns.
No customer service Very poor. So bad that I went and bought a new vehicle
Business response:
We strive to provide professional, attentive service to every guest throughout the vehicle buying process. Feedback regarding customer experience is taken seriously as we work to improve interactions and ensure all customers feel valued. Our team remains committed to creating a welcoming and supportive environment. Please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com so we can discuss your visit further.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 14,945 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open tomorrow at 9:00 a.m.