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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
All good except the finance guy. Tried a bait and switch Was not happy with him at all.
Business response:
We're glad your overall experience was positive. We apologize that our financing department didn't meet your expectations and appreciate you bringing this to our attention. Your feedback helps us improve our service standards. Thank you for choosing Seminole Toyota.
I paid a huge amount for service but I got a broken windshield and when it was replaced now in replacing the windshield it messed up with my wipers and they are not working. The big problem is the customer service attitude to blame customers for not servicing the vehicle properly. This is not my first service with you guys but the way it is going this will be the last one for sure.
Business response:
Thank you for taking the time to share your feedback. We do note that this appears to be a duplicate review on the same platform; however, we take all concerns regarding vehicle condition and customer interactions seriously and follow a structured process to review situations like the one you’ve described. When your vehicle returned, our team completed an inspection and worked through the concern to reach a resolution. While we’re glad the windshield has since been addressed, we are reviewing the communication you referenced... read more
I was quoted outrageous prices for repairs. I can't afford your prices anymore. I will be looking for an independent mechanic in the future.
Business response:
We understand that repair costs are an important consideration when maintaining a vehicle. Our team works to provide thorough assessments and quality service to support long-term reliability. While pricing can vary based on the work needed, we remain committed to delivering value and professionalism in every visit. For any questions or further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Waited for tech to sign me in for an oil change for 15 minutes. Understand they were busy. Then he told me up to 2 hours for the oil change! My time is valuable and should have rescheduled but I stayed🤦♀️. Appointment for 11. I walked out at 2:45. If you write a check to avoid 3% card fee, you wait while they run the check to be sure it clears your bank.
Business response:
We appreciate you sharing your experience and understand how valuable your time is during a scheduled appointment. Our team aims to provide accurate time expectations while ensuring each vehicle receives the proper attention and care. Feedback like this helps us evaluate our workflow and improve efficiency for future visits. Please contact JR Raimundo at jraimundo@vtaig.com so we can learn more about your experience and assist you further.
Waited for tech to sign me in for an oil change for 15 minutes. Understand they were busy. Then he told me up to 2 hours for the oil change! My time is valuable and I should have rescheduled right then but I stayed🤦♀️. Appointment for 11. I walked out at 2:45. If you write a check to avoid 3% card fee, you wait while they run the check to be sure it clears your bank.
Business response:
We appreciate you sharing your experience and understand how valuable your time is during a scheduled appointment. Our team aims to provide accurate time expectations while ensuring each vehicle receives the proper attention and care. Feedback like this helps us evaluate our workflow and improve efficiency for future visits. Please contact JR Raimundo at jraimundo@vtaig.com so we can learn more about your experience and assist you further.
I dropped my car off last Monday and Armani contacted me later that day and informed me that parts would have to be ordered for my car. Tuesday I was told that incorrect part was ordered and car would need to remain another night but should be ready next day. I waited for majority of day and didn't hear from Armani. I texted and called and left voicemail no answer. He was off and I was not aware and my car was not repaired.
Business response:
We appreciate customers sharing feedback about their service experience. Our team strives to provide timely updates and clear communication when repairs require additional parts or time. Feedback like this helps us remain focused on improving responsiveness and keeping customers informed. For further assistance, please reach out directly to JR Raimundo at jraimundo@vtaig.com.
My car died 1 mile from dealership & they didn't have tow truck or any way to get my car to dealership. Wouldn't even come with a vehicle to jump start mine.
Business response:
We appreciate customers bringing service concerns to our attention. Our team strives to provide support and guidance when unexpected issues arise with vehicles. Feedback like this helps us remain focused on improving assistance and overall customer experience.
After service same issue is still present. I texted Armani back letting him know issue still present. Also called and left him a voicemail and have not heard back
Business response:
We appreciate customers sharing feedback about their service experience. Our team strives to provide timely communication and follow-up when vehicle concerns continue after a visit. Feedback like this helps us remain focused on improving responsiveness and customer support. For further assistance, please reach out directly to JR Raimundo at jraimundo@vtaig.com.
great service not now h j j j 1243578 5hduech uy o e j y
Business response:
Thank you for sharing your experience! We're pleased our team provided clear communication about timing and pricing, and that you found our staff pleasant and patient. Your feedback about our transparency and service means a lot to us at Seminole Toyota.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 14,945 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open tomorrow at 9:00 a.m.