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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I have been taking my van there for oil changes and most of the services that are needed for over ten years. I felt this visit there wasn't any of the usual attention that I have always received in the past. Disappointed.
Business response:
Hi there, Thank you for your review. We are so happy to hear that our team provided you with great service. We appreciate your kind words and patronage. Please visit us again for all of your auto needs.
The service was very good. It took longer than I thought it would. Being 91 yrs old, I have trouble getting the windows, on the inside clean. They were still dirty, and I had to pay a person to clean them. They did a very poor job and I still have dirty windows. i don't know if you normally do that feature, but it would have help me.
Business response:
Hi there, thank you for your review. We are sorry to hear that your windows were not properly cleaned. We will address this internally with our team. Please visit us again for all of your auto needs.
The the flap tie note still on the screen. The air bag off in the passenger seat atfer the service.
Business response:
We apologize for any inconvenience you experienced with the flap tie note and the air bag after your service. We appreciate your feedback and will make sure to address these concerns with our team. Please contact Josh Montgomery at jmontgomery@vtaig.com to further discuss the situation.
I was there for my first 5,000 mile service, which they performed. They also told me of a re-call that needed to be done. I instructed them to do the re-call and I was waiting for the vehicle. Three hours later, they explained that the re-call was only half done because they did not have one of the parts necessary to complete it. That required the part to be ordered and a second trip back to the service department. If the re-calls are out there, the dealers should make certain they have the necessary parts in stock.
Went in for free service and they tried to sell me over $200 worth of extras. I am not pleased as I thought this was covered maintenance visit and not expecting to have to pay anything. Not explained well at all regarding warranty I purchased
Business response:
Thank you for sharing your experience with us. We apologize for any confusion regarding the additional services offered during your maintenance visit. We appreciate your feedback and will work on better communication about warranty coverage. If you have any further concerns, please contact Josh Montgomery at jmontgomery@vtaig.com to further discuss the situation.
The service was nasty, they denied to perform warranty repairs, got insulted by one of the technicians and on top they stiffed me $200 for a diagnostics that took almost 3 hrs and 5 techs for a Check Engine Light. If you read this, please AVOID!!
Business response:
Hi Jorge, we're sorry to hear about your negative experience. We take customer service seriously and apologize for any inconvenience caused. We'd like to address this issue, please contact Josh Montgomery at jmontgomery@vtaig.com to further discuss the situation. Thank you for bringing this to our attention.
WORST DEALERSHIP , I have ever been to ! I do not recommend! Returned the car I was going to get ! They do not go over any paper work just say sign sign sign . Every single person I spoke with was rude and at the end they never transferred my tag back to original car either
Business response:
We're sorry to hear about your negative experience at our dealership. We apologize for any inconvenience caused and appreciate your feedback. We'll address your concerns with our team to ensure better service in the future. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
1. Since my car was taken in at 7am, I wish someone would have told me in advance that it would take 2.5 hrs. Most people work for a living and need to know if they are going to be SUPER late for work. 2. Despite having the car for 2.5 hrs., no one bothered to reset the "Maitenance Needed" alert on the dash. I called and texted the service department to see if someone could help me reset the alert. Despite leaving messages including a text message, no one bothered to call me back even after being told someone would. I am sti... read more
Business response:
We apologize for the inconvenience you experienced during your service visit. Your feedback is important to us, and we'll address these issues to ensure a more efficient and attentive service experience in the future. Please contact CJ Kinch at 407-302-8889 to further discuss the situation. Thank you for sharing your thoughts.
I have been going to Seminole from 2019 and this visit was the worst.
Business response:
Thank you for leaving a review. We appreciate all feedback, as it helps us improve our service. However, we are confused by your review and would like to learn more about your experience. Could you please provide more details about what specifically went wrong? We would like to address any issues and make things right. Thank you.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.